Program Operations Manager, Inpatient Surgical Services (7/8N)

Windsor Regional Hospital; Windsor; On-site; CAD 110,000 - 150,000; Full time

Job summary

Windsor Regional Hospital is seeking a Manager of Inpatient Surgical Services to lead nursing and interprofessional teams within the inpatient surgical units, ensuring safe, high-quality, patient-centered care and providing strategic direction.

The role involves staffing, budget management, quality initiatives, and collaboration with physicians and support staff to uphold the hospital’s mission and standards.

Qualifications

• Minimum of 5 years clinical experience preferred.
• Minimum of 2 years management/leadership experience required.
• Nursing Administration experience preferred or relevant administration learning.
• French language proficiency is an asset.

Responsibilities

• Assumes overall accountability for patient care and services.
• Maintains current knowledge of patient care trends and best practices.
• Facilitates implementation of corporate projects (clinical pathways, workload systems, info automation).
• Responsible for staff scheduling and payroll.
• Develops unit philosophy, goals, & standards aligned with hospital values.
• Coordinates care for patient groups with other managers/providers.
• Develops systems to monitor unit operations and patient outcomes.
• Acts as resource to physicians and staff for patient care and unit operations.
• Resolves identified patient care issues with the team.
• Models staff behavior and commitment to family-centered care.
• Implements quality improvement initiatives to enhance care.
• Ensures compliance with policies and procedures.
• Manages program budget and capital budgeting with leadership.
• Analyzes reports, investigates variances, and drives corrective actions.
• Contributes to Leadership Team and Program goals.

Skills

Clinical experience

Leadership experience

Nursing administration

French language

Education

Bachelor's degree in Nursing or health-related field

Master's degree preferred

Job description

Salary Grade: 8

Position Purpose

The Manager, Inpatient Surgical Services is accountable for the leadership, management, and overall performance of assigned inpatient surgical units. This role ensures the provision of safe, high-quality, evidence-informed, and patient-centered care while providing strategic and operational direction to nursing and interprofessional teams. The Manager promotes a culture of excellence, accountability, collaboration, innovation, and continuous learning to achieve optimal patient and organizational outcomes.

Duties And Responsibilities

• Assumes overall accountability and responsibility for the patient care and services provided
• Maintains current knowledge of issues and trends in patient care and facilitating best practice
• Facilitates implementation of corporate projects within the program, i.e., Clinical Pathways, workload measurement systems, information automation in collaboration with project coordinators.
• Responsible for staff scheduling and payroll.
• Develops unit specific philosophy, goals objectives and standards of patient care in collaboration with the Patient Care Team and ensuring that these are congruent with the hospital mission, vision & values and standards
• Coordinates all care and services provided for patient group in collaboration with other managers and providers
• Develops systems to monitor and manage unit operations, progress toward established goals, and patient care outcomes
• Acts as a resource person to the physicians, and support staff, in relation to the care of patients and unit operations
• Assumes accountability for facilitating the resolution of identified patient care issues in collaboration with the Patient Care Team
• Acts as a role model for staff and demonstrating commitment to patient/ family-centered care
• Implements quality improvement initiatives for the program in order to enhance the quality of patient care
• Ensures that all staff are informed and in compliance with relevant policies and procedures
• Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in collaboration with the Program Team and Director of Operations
• Analyzes management reports, investigates variances, initiates remedial action and evaluates outcomes
• Consistently contributes as a member of the Leadership Team and practices the values of Windsor Regional Hospital
• Contributes as a member of the Program team towards development and implementation of team goals
• Other duties as assigned.

Skills/Capabilities

• Minimum of 5 years clinical experience preferred.
• Minimum of 2 years management/leadership experience required.
• Previous Nursing Administration experience preferred or evidence of relevant learning activity in administration.
• French Language proficiency an asset.

Qualifications

• Current registration with applicable College or Association required.
• Bachelor’s Degree in Nursing or other health related field required, Master’s Degree preferred.

Equal Opportunity Employer

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.