Unit Manager - Ambulatory Care & Endoscopy Services

Avenue.io Inc.; Grande Prairie; On-site; CAD 57,000 - 97,000; Full time

Job summary

Grande Prairie Regional Hospital is seeking a Unit Manager to provide operational and clinical leadership for Ambulatory Care and Endoscopy Services. This role leads multidisciplinary teams, drives recruitment and staff development, and partners with physicians to enhance patient access and flow.

The position emphasizes quality improvement, patient safety, accreditation, and strategic initiatives, while ensuring compliance with standards and policies in a dynamic acute care setting.

Qualifications

• Graduate of an accredited nursing program.
• Current registration in good standing with the College of Registered Nurses of Alberta (CRNA), or eligibility to obtain registration and a practice permit in Alberta.
• Minimum three (3) to five (5) years of progressive clinical nursing experience.
• Demonstrated leadership experience in a healthcare setting.
• Strong knowledge of healthcare operations, patient safety, quality improvement methodologies, and patient-centred care principles.
• Excellent communication, organizational, problem-solving, conflict resolution, and change management skills.

Responsibilities

• Provide operational and clinical leadership for Ambulatory Care and Endoscopy Services at GPRH and QEII ACC.
• Lead, coach, and support multidisciplinary teams.
• Oversee recruitment, onboarding, performance management, attendance support, employee development, and succession planning.
• Collaborate with physicians and interdisciplinary teams to improve patient access, patient flow, wait times, quality outcomes, and patient experience.
• Manage human, financial, and material resources.
• Lead quality improvement, patient safety, accreditation, and service optimization initiatives.
• Support implementation of strategic plans and organizational change initiatives.
• Ensure compliance with professional standards, collective agreements, legislation, and policies.

Skills

Leadership experience

Communication

Problem solving

Change management

Conflict resolution

Organizational skills

Healthcare operations knowledge

Education

Bachelor's degree in nursing

Master's degree (asset)

Job description

Your Opportunity:

Reporting to the Patient Care Director, the Unit Manager is responsible and accountable for the operational, clinical, and human resource leadership of Ambulatory Care and Endoscopy Services across the Grande Prairie Regional Hospital (GPRH) and Queen Elizabeth II Ambulatory Care Centre (QEII ACC). The Unit Manager provides leadership to multidisciplinary teams delivering ambulatory, outpatient, and procedural services, ensuring the delivery of safe, high-quality, patient- and family-centred care. The role is responsible for the effective management of people, financial resources, quality improvement initiatives, patient flow, operational planning, and strategic priorities across the portfolio. Working collaboratively with physicians, staff, operational leaders, and community partners, the Unit Manager fosters a culture of excellence, accountability, innovation, and continuous improvement to support exceptional patient outcomes and experiences.

Description:

Provide operational and clinical leadership for Ambulatory Care and Endoscopy Services at GPRH and QEII ACC. Lead, coach, and support multidisciplinary teams. Oversee recruitment, onboarding, performance management, attendance support, employee development, and succession planning. Collaborate with physicians and interdisciplinary teams to improve patient access, patient flow, wait times, quality outcomes, and patient experience. Manage human, financial, and material resources. Lead quality improvement, patient safety, accreditation, and service optimization initiatives. Support implementation of strategic plans and organizational change initiatives. Ensure compliance with professional standards, collective agreements, legislation, and policies.

• Classification: Unit Manager
• Union: Exempt
• Unit and Program: Ambulatory Care & Endoscopy Services
• Primary Location: Grande Prairie Rgnl Hospital
• Location Details: As Per Location
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 27-OCT-2026
• Date Available: 07-DEC-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 1
• Shifts per cycle: 5
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $41.16
• Maximum Salary: $70.58
• Vehicle Requirement: Not Applicable

Required Qualifications:

Graduate of an accredited nursing program. Current registration in good standing with the College of Registered Nurses of Alberta (CRNA), or eligibility to obtain registration and a practice permit in Alberta. Minimum three (3) to five (5) years of progressive clinical nursing experience. Demonstrated leadership experience in a healthcare setting. Strong knowledge of healthcare operations, patient safety, quality improvement methodologies, and patient-centred care principles. Excellent communication, organizational, problem-solving, conflict resolution, and change management skills.

Additional Required Qualifications:

Leadership and team-building skills. Sound clinical judgment and decision-making abilities. Financial and resource management expertise. Strategic planning and operational management capabilities. Effective stakeholder engagement and physician collaboration skills. Commitment to patient safety, quality improvement, and staff engagement.

Preferred Qualifications:

Previous leadership experience within acute care, ambulatory care, outpatient clinics, procedural services, or endoscopy. Bachelor's degree in nursing or a related healthcare discipline is considered an asset. Master's degree in a related field is an asset. Training in Lean, quality improvement, project management, change management, or healthcare leadership. Experience with budget management, workforce planning, and operational improvement initiatives.