Program Operations Manager, Inpatient Surgical Services (7/8N)

Talent Pool Builder; Windsor; On-site; CAD 90,000 - 130,000; Full time

Job summary

Windsor Regional Hospital is seeking an experienced Manager of Inpatient Surgical Services to provide leadership and strategic direction for assigned surgical units. You will oversee patient care, staffing, payroll, and budget development while promoting best practices and a patient-centered care model.

The role requires strong collaboration with physicians and interprofessional teams, with accountability for quality outcomes and ongoing program improvement within Windsor Regional Hospital's

Qualifications

• Current registration with applicable College or Association.
• Bachelor's Degree in Nursing or health-related field; Master's degree preferred.
• Experience in hospital administration or clinical leadership is desirable.

Responsibilities

• Oversees patient care delivery and service quality across inpatient surgical units.
• Leads staffing, scheduling, payroll, and budget development for the program.
• Monitors performance metrics and implements quality improvement initiatives.
• Collaborates with physicians, nursing staff, and interprofessional teams to achieve goals.
• Ensures policy compliance and operational excellence in alignment with Windsor Regional Hospital values.

Skills

Clinical leadership

Nursing management

Healthcare administration

French language

Education

Bachelor's degree in Nursing or health-related field

Master's degree preferred

Job description

Salary Grade: 8

Position Purpose

The Manager, Inpatient Surgical Services is accountable for the leadership, management, and overall performance of assigned inpatient surgical units. This role ensures the provision of safe, high-quality, evidence-informed, and patient-centered care while providing strategic and operational direction to nursing and interprofessional teams. The Manager promotes a culture of excellence, accountability, collaboration, innovation, and continuous learning to achieve optimal patient and organizational outcomes.

Duties and Responsibilities

• Assumes overall accountability and responsibility for the patient care and services provided
• Maintains current knowledge of issues and trends in patient care and facilitating best practice
• Facilitates implementation of corporate projects within the program, i.e., Clinical Pathways, workload measurement systems, information automation in collaboration with project coordinators.
• Responsible for staff scheduling and payroll.
• Develops unit specific philosophy, goals objectives and standards of patient care in collaboration with the Patient Care Team and ensuring that these are congruent with the hospital mission, vision & values and standards
• Coordinates all care and services provided for patient group in collaboration with other managers and providers
• Develops systems to monitor and manage unit operations, progress toward established goals, and patient care outcomes
• Acts as a resource person to the physicians, and support staff, in relation to the care of patients and unit operations
• Assumes accountability for facilitating the resolution of identified patient care issues in collaboration with the Patient Care Team
• Acts as a role model for staff and demonstrating commitment to patient/ family-centered care
• Implements quality improvement initiatives for the program in order to enhance the quality of patient care
• Ensures that all staff are informed and in compliance with relevant policies and procedures
• Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in collaboration with the Program Team and Director of Operations
• Analyzes management reports, investigates variances, initiates remedial action and evaluates outcomes
• Consistently contributes as a member of the Leadership Team and practices the values of Windsor Regional Hospital
• Contributes as a member of the Program team towards development and implementation of team goals
• Other duties as assigned.

Skills/Capabilities

• Minimum of 5 years clinical experience preferred.
• Minimum of 2 years management/leadership experience required.
• Previous Nursing Administration experience preferred or evidence of relevant learning activity in administration.
• French Language proficiency an asset.

Qualifications

• Current registration with applicable College or Association required.
• Bachelor’s Degree in Nursing or other health related field required, Master’s Degree preferred.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.