Program Manager, Integrated Care

Spectrum Health Care (SHC); Mississauga; On-site; CAD 110,000 - 140,000; Full time

Job summary

Spectrum Health Care in Mississauga is seeking a Registered Nurse to join as Program Manager, Integrated Care. This role leads a multidisciplinary team to deliver high-quality community-based care with emphasis on operational and clinical excellence.

You will design clinical workflows, recruit and mentor staff, monitor KPIs, and collaborate with external health-system stakeholders to drive innovative programs and seamless care transitions.

Qualifications

• Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting.
• Current CNO certificate as Registered Nurse, degree preferred.
• Experience managing in a union environment is an asset.
• Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams.
• Experience with program development, implementation and evaluation.
• Valid G driver's license and reliable vehicle.

Responsibilities

• Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationships.
• Recruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice champions.
• Lead and mentor the team to consistently meet high care quality standards.
• Collaborate with operational leadership to implement and maintain exemplary practices.
• Address quality, safety, and risk issues, and develop improvement plans as needed.
• Monitor and report key performance indicators, initiating improvements or process changes when required.
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency.
• Integrate client satisfaction plans, addressing concerns in a timely manner.

Education

Bachelor's degree in Nursing

Job description

Spectrum Health Care is currently seeking a Registered Nurse to join our team as Program Manager, Integrated Care to supportour teams in Mississauga. This individual will be responsible for leading a diverse, multidisciplinary team that will deliver high-quality, integrated care in the community, driving both operational and clinical excellence.

Job Description

The Program Manager, Integrated Care cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers (PSWs), and Allied Health professionals – fostering a collaborative, innovative, and learning-focused environment that aligns with Spectrum’s Mission, Vision, and Values. In this role, you will ensure seamless program operations by leveraging data-driven insights to optimize service delivery, enhance quality, and achieve key outcomes. A critical aspect of your work will involve collaborating with external health system stakeholders to support the design and implementation of innovative programs, ensuring seamless care transitions across the broader health system.

• Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationships
• Recruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice champions
• Lead and mentor the team to consistently meet high care quality standards
• Collaborate with operational leadership to implement and maintain exemplary practices
• Address quality, safety, and risk issues, and develop improvement plans as needed
• Monitor and report key performance indicators, initiating improvements or process changes when required
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency
• Integrate client satisfaction plans, addressing concerns in a timely manner.

Qualifications

• Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
• Current CNO certificate as Registered Nurse, degree preferred
• Experience managing in a union environment is an asset
• Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams
• Experience with program development, implementation and evaluation
• Valid G driver's license and reliable vehicle