Program Manager – Inclusive Living Job Posting #26-051

LIFT - Community Services; Powell River; On-site; CAD 50,000 - 70,000; Full time

Job summary

Inclusion Powell River is seeking a Program Manager in Powell River to lead and supervise residence programs, ensuring operations meet policy and funder requirements. You will guide the team, support direct service staff, and uphold the agency’s mission and values.

The role requires strong leadership, coaching, and interpersonal skills, with a focus on quality care and strategic goal attainment for individuals served by the organization.

Qualifications

• Demonstrated ability to perform duties of the community and residential support worker.
• Interact effectively and develop positive relationships with clients and families.
• Knowledge of theory, principles and practices of the community living sector, with emphasis on developing personal networks for clients.

Responsibilities

• The Program Manager is responsible for managing one or more programs including residences. They are responsible for supervision, performance evaluation, and progressive discipline of the program team(s).
• They provide leadership to the team(s). They ensure day-to-day operations of each assigned program are efficient and aligned with Inclusion Powell River’s policies and the contract with the funder.
• They provide leadership and direction to staff providing direct support in the programs where they are assigned and ensure the agency's vision, values, philosophy and goals are realized.
• They are a dedicated member of the organization-wide support team providing leadership and direction to the agency.
• They may provide direct services to individuals living in homes and programs as needed and ensure strategic goals are met.

Skills

Leadership

Coaching

Mentoring

Communication

Interpersonal skills

Time management

Microsoft Office

Tools

Microsoft Office

HR management systems

Scheduling software

Data entry

Job description

Location: Powell River/qathet Regional District

Hours Per Week: 40 hours per week; flexible schedule As well as on call

Salary Or Wage: $50,000 to $70,000 per year

Job Type: Full Time

List of Requirements

• Demonstrated ability to perform the duties of the community and residential support worker.
• Demonstrated ability to interact effectively and develop positive relationships with clients and their families.
• Demonstrated thorough knowledge of theory, principles and practices of the community living sector, with an emphasis on the development of personal networks for clients served.
• Demonstrates aptitude and willingness to participate positively in the management of the organization.
• Proven ability to provide leadership, including the ability to coach and mentor staff in the provision of high-quality care.
• Demonstrated knowledge of group process and facilitation skills.
• Demonstrated knowledge of progressive discipline processes
• Demonstrated knowledge of performance management.
• Demonstrated knowledge of human rights issues.
• Excellent interviewing, assessment and problem-solving skills.
• Excellent organizational, time and general management skills.
• Excellent interpersonal and written communication skills.
• Knowledge of group process and facilitation skills.
• Demonstrates ability to use personal computer and appropriate software effectively to complete work on time. This includes at a minimum data entry, scheduling and HR management systems, proficient in Microsoft programs.

List of Duties

• The Program Manager is responsible for managing one or more programs including residences. They are responsible for supervision, performance evaluation, and progressive discipline of the program team(s).
• They provide leadership to the team(s) They ensure that the day-to-day operations of each assigned program are efficient and effective and in keeping with inclusion Powell River's policies and philosophy and the requirements of the contract with the funder.
• They provide leadership and direction to the staff providing direct support in the programs where they are assigned and ensures that the vision, values, philosophy and strategic goals of inclusion Powell River are a reality in the lives of the individuals.
• They are a dedicated and knowledgeable member of a comprehensive organization wide support team that works together to provide leadership and direction to the agency.
• They may provide direct services to individuals living in the homes and in programs as needed. They are familiar with and participates in ensuring that the strategic goals of the agency are met.

All employees of inclusion powell river are required:

• To create opportunities for everyone to reach their potential.
• To act congruently with the mission, vision, values and code of ethics of inclusion Powell River as articulated in detailed in inclusion Policy 2.01 and 2.06.
• To act in accordance with inclusion Powell River policy.
• To always do their best.
• To work cooperatively with others.
• To carry out assigned work.
• To inform their supervisor about their progress on tasks. Is it better or worse than expected.
• If uncertain employees are to ask their supervisor to clarify their expectations.

Inspirational Leadership Attributes

• inclusion powell river believes that the following leadership attributes are key to the success of the organization. These are the qualities that are necessary for being a successful leader at inclusion powell river.
• Coachable
• Encouraging and motivating
• Demonstrates the organizational values