Program Manager

HCLTech; Canada; On-site; CAD 75,000 - 80,000; Full time

Job summary

A leading company in IT consulting is seeking a Project Manager for IT Infrastructure. The role involves managing infrastructure projects, leading cross-functional teams, and ensuring compliance with industry standards. Candidates should have over 7 years of project management experience and strong skills in communication and problem-solving.

Qualifications

• 7+ years of experience managing projects.
• Proficient in project management software.
• Expert skill using Microsoft Project.

Responsibilities

• Manage and coordinate aspects of infrastructure development.
• Lead project management teams and communicate with stakeholders.
• Develop and implement strategic project plans.

Skills

Project management

Communication

Leadership

Problem-solving

IT infrastructure knowledge

Education

Bachelors Degree in IT or related field

Tools

Microsoft Project

Job description

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This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$75,000.00/yr - CA$80,000.00/yr

Responsibilities and Qualifications

Project Manager (IT Infrastructure) -8 -11 years

Soft Skills

• Proficient in project management software and tools for planning, tracking, and reporting.
• Familiarity with IT infrastructure components, including networking, servers, and cloud services.
• Understanding of compliance frameworks and security protocols relevant to infrastructure projects.
• Excellent understanding of IT policies and processes along with equipment to ensure that IT Operations run smoothly and efficiently
• Manage and coordinate various aspects of infrastructure development
• Can establish and maintain effective relationships with business and IT customers to gain their trust and respect
• Ability to communicate effectively with senior IT and business leaders with strong verbal and written skills
• Deep understanding of project management methodologies (e.g., Agile, Waterfall) and tools
• Collaborate with cross-functional teams to establish project objectives and key performance indicators (KPIs) that align with business goals.
• Lead and mentor project management teams, fostering a culture of accountability, innovation, and continuous improvement.
• Act as the primary point of contact for stakeholders, providing regular updates on project status, risks, and mitigation strategies.
• Exceptional communication and interpersonal skills for effective stakeholder engagement.
• Excellent customer service with ability to manage customer expectations
• Proven ability to set priorities across multiple projects and drive for results
• Develop and implement strategic project plans, including risk management strategies, resource allocation, and stakeholder communication plans in accomplishing project objectives
• Ensure compliance with industry standards and best practices in project management and infrastructure delivery.
• Evaluate complex situations accurately and identifies viable solutions that create successful outcomes for the customer

Experience

• In depth understanding of project terminology and methodology
• 7+ years of experience managing multiple projects and project teams
• Expert skill using Microsoft Project to drive project execution and manage to critical path
• Experience in managing constrained schedules and resources in a rapidly evolving environment
• Ability to understand interdependencies and can connect the dots on how one part of a project impacts another
• Hosting meetings, taking meeting notes, and documenting action items
• Tracking action items and working with owners to obtain status
• Ability to organize complex and/or ambiguous information for project sponsor
• Organizing project goals / objectives into major streams of work with specific deliverables
• Initiate / launch project(s) to effectively manage deliverables
• Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results
• Work closely with the Program Sponsor and Operating Committee to facilitate decisions necessary for delivery
• Oversee effective project reviews to effect project success
• Develop and maintain “lessons-learned” inputs to the project repository for utilization on future projects

Interactions

• Global implementation effort with multiple Medium to Large Complex projects being managed will typically have:
• Individual team members from 5-7 cross functional teams and business sectors
• 2-4 Service providers needed to delivery key portions of the solution, which will include infrastructure, applications, and several interdisciplinary teams to support execution
• Serves as the leader of a multi-person project management team
• Joint project sponsors which requires project manager to gain consensus and set expectations
• Global business customers impacted by project delivery involving multiple sector geographies
• Directs global project team activities by influencing cross functional team members without direct line of authority (daily)
• Effective communication with project sponsor, Manager / Director, in customer organization (weekly)
• Status presentation and Stage Gate approval meeting with Directors and Sr Directors (Monthly)
• Sector business associates involved in project delivery (as needed)
• IT Services Suppliers coordination to deliver needed IT Services required for project delivery
• Works with EPMO Governance Analyst to align on key project artifacts and gains alignment on project governance
• Schedule, budget and scope constraints that cause pressure on delivery

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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