Program Coordinator — Contingent Workforce Ops & Support

Allegis Global Solutions; Mississauga; On-site; CAD 41,000 - 50,000; Full time

Benefits offered by this job

Health insurance

RRSP matching

Paid time off

Employee assistance program (EAP)

Life and disability insurance

Tuition reimbursement

Job summary

Allegis Global Solutions (AGS) is seeking a Program Coordinator to join a fast-paced team, managing client-specific processes from onboarding through off-boarding in the contingent workforce lifecycle. You will provide first-level customer support to Hiring Managers and suppliers, ensuring smooth operations and communication.

The role offers exposure to global clients, opportunities for process improvement, and a structured career path with training and development within AGS.

Qualifications

• Excellent analytical and problem solving skills.
• Excellent documentation and follow up skills.
• Time management, self-motivated, and perseverance.
• Excellent verbal and written communication skills.

Responsibilities

• Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boarding.
• Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone.
• Conduct research and analysis to resolve client’s or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Skills

Analytical skills

Problem solving

Documentation

Time management

Self-motivation

Perseverance

Education

Bachelor’s Degree

Tools

MS Office

Job description

Allegis Global Solutions (AGS) is seeking a Program Coordinator to join a fast-paced team, managing client-specific processes from onboarding through off-boarding in the contingent workforce lifecycle. You will provide first-level customer support to Hiring Managers and suppliers, ensuring smooth operations and communication.

The role offers exposure to global clients, opportunities for process improvement, and a structured career path with training and development within AGS.