Program Assistant - Emergency Department

CAMH; Toronto; On-site; CAD 33,000 - 40,000; Full time

Job summary

CAMH—Centre for Addiction and Mental Health in Toronto invites applications for the role of Program Assistant in the Emergency Department. The role supports a multidisciplinary team, with shift rotation and weekend work, located at 1051 Queen Street West, on 12-hour shifts.

The successful candidate will contribute to patient assessment and care under clinical staff direction and promote a therapeutic milieu.

Qualifications

• Secondary School diploma and/or relevant courses with 6 months to 1 year of health-care experience.
• Personal Care Worker Certificate or pursuing a health-care certificate/diploma/degree.
• CPR is an asset; bilingualism or second language is an asset.

Responsibilities

• Assess designated patients and provide direct patient care.
• Accompany patients for medical clearance and transfers as needed.
• Communicate observations and patient response to care interventions in writing and verbally.
• Maintain security elements of the program and service.

Skills

Patient care

Communication

Teamwork

Interpersonal skills

Cultural sensitivity

Bilingualism

Education

Secondary School diploma

Health care certificate

Job description

Job Description

Access Services is seeking (4) full-time permanent Program Assistants to work in the Emergency department. Reporting to the Service Manager, you will contribute to the organization and optimal function of the Emergency Department under the direction of the clinical staff and promote maintenance of the therapeutic milieu as a member of the interprofessional team. This position involves shift rotation and weekend work. This position is located at 1051 Queen Street West and is 12 hour shifts.

Responsibilities

You will contribute to and participate in the assessment of designated patients and provide them direct patient care. You will also accompany patients for medical clearance and for any other transfers as deemed necessary. In addition to communicating both verbally and in writing about behavioural observations, assessments and patient's response to care interventions, the incumbent will assume an active role in maintaining both dynamic and static security elements of the program and service. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.

Qualifications

The successful candidate will have a Secondary School diploma and/or Special Courses combined with 6 months to 1 year of relevant experience in a health care related field. The successful candidate will possess a Personal Care Worker Certificate or possess or be in the process of pursuing a certificate/diploma/degree in a health care discipline. CPR is considered as an asset. Ability to work with diverse clients and staff is required. The successful applicant will possess effective interpersonal skills and the ability to work collaboratively in a multi-professional team environment. Besides being reliable, co-operative and client-focused, you will be a motivated team player who shows initiative. In addition, you will possess effective organizational, problem-solving and communication skills, both verbal and written. Familiarity with clinical care and issues specific to mental health and or addictions settings is preferred. You will have the ability to work with clients from diverse ethno racial and cultural backgrounds, teams and stakeholders and demonstrate high levels of sensitivity and diplomacy. Bilingualism (French/English) and/or proficiency in a second language is considered an asset.

Salary Range: $23.64 – $29.15 per hour

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

About Us

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

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