Program Officer - Research Operations Service & Support

CAMH; Toronto; On-site; CAD 65,000 - 98,000; Full time

Benefits offered by this job

HOOPP pension

Professional development opportunities

Job summary

CAMH in Toronto is seeking a full-time, permanent Program Officer to support the Preclinical and Molecular Sciences Divisions of the Campbell Family Mental Health Research Institute. The role provides technical and operational support to scientists to ensure smooth execution of research projects and regulatory compliance, across diverse teams.

Responsibilities include lab workflow support, equipment maintenance, inventory management, SOP development, regulatory submissions, contract processing,

Qualifications

• 3+ years of general work experience in a customer service role in a public sector setting.
• 1+ year of experience in general research or research administration.
• Bachelor's degree in Neuroscience, Molecular Biology, Biology, or related discipline.
• Hands-on laboratory experience with molecular biology techniques (PCR, Western blot, etc.).
• Knowledge of quantitative research methodologies, experimental design, and lab protocol development.
• Strong administrative and operational skills, including project management.
• Proficiency in MS Office, databases/LIS, and data analysis or bioinformatics tools.
• Excellent organizational, problem-solving, and multitasking abilities.
• Strong interpersonal and communication skills; ability to engage diverse stakeholders.
• Bilingualism (French/English) or proficiency in a second language is an asset.

Responsibilities

• Provide technical and operational support to scientists for research projects.
• Ensure regulatory compliance and develop/update SOPs.
• Coordinate inventory, equipment maintenance, and lab workflows.
• Assist with regulatory submissions, contract processing, and milestone tracking.
• Support onboarding, training, and mentorship of staff and students.
• Liaise with Procurement and Research Services and external stakeholders.

Job description

Job Description

The Centre for Addiction and Mental Health (CAMH) is seeking a full-time, permanent Program Officer to support the Preclinical and Molecular Sciences Divisions of the Campbell Family Mental Health Research Institute. Reporting to the Research Operations Managers of the two divisions, the Program Officer will play a key role in supporting scientific research and administrative operations across diverse research teams.

The successful candidate will provide technical and operational support to scientists to ensure smooth execution of research projects, including laboratory workflows, regulatory compliance, and administrative coordination. This includes preventive maintenance of laboratory equipment; inventory management (samples, chemicals, reagents, office supplies, and equipment); contributing to quality assurance practices such as study monitoring, audits, and the development and updating of Standard Operating Procedures (SOPs); support the managers with regulatory and biosafety and ethics submissions, contract processing, monitoring of project milestones and deliverables, financial and donor reporting; assist with staff and student onboarding, training, and mentorship; coordinate cross-functional operations by liaising with departments such as Procurement, and Research Services, as well as external stakeholders as needed. The Program Officer will promote a healthy, inclusive workplace that embraces diversity, teamwork, and compliance with all CAMH, regulatory, and legislative requirements.

Qualifications

• Required: 3+ years of general work experience in a customer service role in a public sector setting, with preference given to experience in a health care setting.
• Required: 1+ year of experience in general research or research administration.
• Bachelor's degree in Neuroscience, Molecular Biology, Biology, or another relevant discipline.
• Hands-on laboratory experience with molecular biology techniques (e.g., PCR, Western blotting, immunohistochemistry, ELISA, tissue culture, nucleic acid/protein extraction, genome-wide technologies). Familiarity with genetic rodent models is an asset.
• Demonstrated knowledge of quantitative research methodologies, experimental design, and laboratory protocol development and troubleshooting.
• Strong administrative and operational skills, including project management.
• Proficiency in MS Office (Word, Excel, PowerPoint), databases and/or Laboratory Information Systems, and familiarity with data analysis or bioinformatics tools.
• Excellent organizational, problem-solving, and multitasking skills, with the ability to manage multiple projects and workflows simultaneously.
• Strong interpersonal and communication skills, with the ability to engage with diverse stakeholders in a professional and respectful manner.
• Ability to handle sensitive and confidential information with discretion.
• Bilingualism (French/English) or proficiency in a second language is considered an asset.

Compensation & Benefits

• Hiring Salary Range: $65,260.62 - $81,575.78 per year (based on qualifications and experience)
• Full Salary Range: $65,260.62 - $97,890.93 per year (reflecting potential growth within the role)
• CAMH Benefits Package: Includes HOOPP defined benefit pension plan and professional development opportunities.

This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH est un hôpital universitaire et un institut de recherche pleinement affiliés à l'Université de Toronto. En tant qu'employé de CAMH, vous contribuerez à notre mission en soutenant l'enseignement, la recherche et les soins cliniques à travers l'hôpital.

CAMH est dédié à l'équité, à la diversité et à l'inclusion. Notre engagement est de favoriser un environnement de travail, d'enseignement et d'apprentissage qui soit inclusif, respectueux et exempt de discrimination ou de harcèlement.

CAMH encourage fortement les candidatures de candidats qui reflètent la diversité des communautés que nous servons, y compris les Premières Nations, les Métis et les Inuits; les communautés noires et autres communautés racialisées; les communautés LGBTQ2S+; les femmes; et les personnes en situation de handicap, y compris celles ayant une expérience vécue des défis en matière de santé mentale et d'usage de substances.

About Us

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

To learn more about CAMH, please visit their website at: www.camh.ca.

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