Program Account Executive

JOB-BORN Executive Search; Ajax; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Program Account Executive to join their team, ideal for professionals with extensive knowledge of commercial lines insurance and specialty products. In this remote role, you will manage client relationships, provide risk management consulting, and travel for client meetings and industry events. Strong communication and presentation skills are essential, along with a commitment to client service and professionalism.

Qualifications

• Minimum 5 years' experience in commercial lines insurance, focusing on specialty coverages.
• Must possess an active RIBO license.
• Exceptional verbal and written communication skills.

Responsibilities

• Act as the main point of contact for program clients, ensuring outstanding service.
• Conduct personalized consultations to assess and recommend tailored insurance solutions.
• Identify and pursue new business opportunities through referrals and networking.

Skills

Client Relationship Management

Technical Knowledge of Commercial Lines

Communication

Presentation Skills

Organization

Education

Active RIBO License

Job description

Job Title: Program Account Executive Location: Remote (Travel Required for Client Meetings, Conferences, and Presentations)

About the Role

We are seeking a driven and experienced Program Account Executive to join our expanding team. This role is ideal for a seasoned insurance professional with a deep understanding of commercial lines (CLs) insurance and a strong track record in specialty insurance products such as Errors & Omissions (E&O), Cyber Insurance, and Directors & Officers (D&O) Liability.

As the primary liaison for clients within specialized program groups and associations, you’ll bring a consultative, solutions-based approach to managing risk and providing top-tier service. This is a remote position with regular travel for client engagements, conferences, and industry events.

Key ResponsibilitiesClient Relationship Management

• Act as the main point of contact for a portfolio of program clients, ensuring outstanding service delivery and client satisfaction.

• Conduct personalized client consultations to assess insurance needs and recommend tailored solutions.

• Travel to client locations and industry events to maintain and grow strong client relationships.

Technical Insurance Expertise

• Leverage in-depth knowledge of commercial lines to provide comprehensive risk management advice.

• Advise on complex coverage needs including E&O, D&O, Cyber Insurance, and related specialized products.

• Monitor market trends and regulatory changes to keep clients informed of emerging risks and solutions.

Sales & Business Development

• Identify and pursue new business opportunities through referrals, networking, and association partnerships.

• Deliver compelling presentations and proposals that articulate the value of specialized insurance programs.

• Represent the organization at conferences, webinars, and panels to increase brand visibility and credibility.

Presentations & Client Education

• Create customized proposals, reports, and educational materials for clients and stakeholders.

• Deliver engaging presentations to boards, leadership teams, and member groups.

• Host webinars and training sessions to inform clients on insurance options, market changes, and risk mitigation strategies.

Project & Deadline Management

• Manage multiple client accounts and requests with precision and efficiency.

• Collaborate with internal teams to ensure timely and accurate delivery of client services.

• Track policy renewals, performance metrics, and deliverables to ensure client satisfaction and retention.

Qualifications

• Experience: Minimum 5 years in commercial lines insurance, with emphasis on E&O, Cyber, D&O, and other specialty coverages.

• Licensing: Active RIBO license in good standing (required).

• Expertise: Strong technical knowledge of CLs policy structures, underwriting practices, and coverage design.

• Communication: Exceptional verbal and written skills, with the ability to explain complex insurance concepts clearly.

• Presentation Skills: Experience presenting to senior-level audiences, hosting webinars, and representing firms at industry events.

• Travel: Must be comfortable with travel for client meetings and conferences.

• Organization: Proven ability to manage deadlines, multi-task, and prioritize in a fast-paced, client-focused environment.

• Professionalism: Commitment to client service, ethical practices, and long-term relationship building.

Join UsIf you are passionate about providing specialized insurance solutions and thrive in a role that blends technical knowledge with high-impact relationship management, we encourage you to apply. This is a unique opportunity to work with a forward-thinking team and help shape the future of insurance programs for niche markets and associations.

I'd love to steal 20 mins of your time to discuss the role in more detail with you!

You can book right in my calendar by clicking the link; https://calendly.com/kristy-b2q/45Kristy KufnerAlways on the Hunt for You!Sr. Insurance Recruitment SpecialistU of T Certified Recruitment and Selection Professional JOB-BORN Executive Search Inc.Mobile: [phone]Email: [e-mail]'s Booking CalendarWebsite: www.jobbornsolutions.comBIG TO SERVE YOU …small enough to know you