Professional Vehicle Consultant

Shift Automotive; Fredericton; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Health, Dental, Life Insurance

OEM manufacturer training

Career advancement opportunities

Modern CRM & dealership technology

Supportive leadership

Team-oriented culture

Job summary

Fredericton Kia is seeking an Automotive Sales Consultant to guide guests through every stage of the vehicle purchasing journey, delivering a transparent and enjoyable experience. You will build lasting relationships, assess needs, and help customers find the right vehicle and ownership solution.

Responsibilities include presenting vehicles, testing drives, and coordinating with Finance to explain financing options, protection products, and ownership alternatives.

Qualifications

• Outstanding communication, interpersonal, and relationship-building skills.
• Strong organizational and time management abilities.
• Self-motivated with the ability to achieve individual and team performance goals.
• Comfortable learning and utilizing CRM systems, digital communication tools, and dealership technology.
• Professional appearance and positive attitude.
• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, and other hours that support dealership operations.

Responsibilities

• Delivering exceptional customer service throughout every stage of the vehicle purchase process.
• Building genuine relationships by understanding customers' needs, preferences, and ownership goals.
• Communicating professionally with customers in person, over the phone, and through digital channels.
• Conducting vehicle presentations, demonstrations, and test drives while showcasing Mitsubishi features, technology, and value.
• Guiding customers through vehicle selection, trade evaluations, financing introductions, and purchase decisions.
• Working closely with the Finance Office to ensure customers understand financing, protection products, and ownership options.
• Maintaining accurate customer records, sales documentation, and follow-up activities within the dealership CRM.
• Managing and nurturing a customer pipeline through proactive follow-up and lead management.
• Generating new business through networking, referrals, community involvement, and social media.
• Maintaining strong product knowledge through ongoing manufacturer and dealership training.
• Supporting dealership events, marketing initiatives, and promotional activities.
• Maintaining a professional showroom environment and vehicle presentation.
• Collaborating with Sales, Finance, Service, Parts, and Administration teams to deliver an outstanding ownership experience.

Skills

Communication

Customer-focused

Organization & time mgmt

Self-motivated

CRM familiarity

Professional appearance

Valid driver's license

Evenings/weekends flexibility

Tools

CRM systems

Dealer Management Systems (DMS)

Digital sales tools

Job description

Join the team at Fredericton Kia, a proud member of Shift Auto Group.

If you're passionate about helping people, enjoy building lasting relationships, and thrive in a fast-paced, customer-focused environment, we'd love to hear from you.

At Fredericton Kia, you'll be part of a collaborative Sales team committed to delivering an exceptional vehicle purchasing experience. You'll work alongside professionals who value integrity, teamwork, continuous learning, and creating customers for life.

What You'll Do

As an Automotive Sales Consultant , you'll guide guests through every stage of the vehicle purchasing journey while delivering a transparent, professional, and enjoyable experience. You'll build meaningful customer relationships, understand individual needs, and help customers find the right vehicle and ownership solution.

Responsibilities include:

• Delivering exceptional customer service throughout every stage of the vehicle purchase process
• Building genuine relationships by understanding customers' needs, preferences, and ownership goals
• Communicating professionally with customers in person, over the phone, and through digital channels
• Conducting vehicle presentations, demonstrations, and test drives while showcasing Mitsubishi features, technology, and value
• Guiding customers through vehicle selection, trade evaluations, financing introductions, and purchase decisions
• Working closely with the Finance Office to ensure customers understand financing, protection products, and ownership options
• Maintaining accurate customer records, sales documentation, and follow-up activities within the dealership CRM
• Managing and nurturing a customer pipeline through proactive follow-up and lead management
• Generating new business through networking, referrals, community involvement, and social media
• Maintaining strong product knowledge through ongoing manufacturer and dealership training
• Supporting dealership events, marketing initiatives, and promotional activities
• Maintaining a professional showroom environment and vehicle presentation
• Collaborating with Sales, Finance, Service, Parts, and Administration teams to deliver an outstanding ownership experience

What We're Looking For

• Previous experience in automotive sales, retail sales, hospitality, or other customer-focused environments is considered an asset
• Outstanding communication, interpersonal, and relationship-building skills
• Strong organizational and time management abilities
• Self-motivated with the ability to achieve individual and team performance goals
• Comfortable learning and utilizing CRM systems, digital communication tools, and dealership technology
• Professional appearance and positive attitude
• Valid driver's license with a clean driving record
• Ability to work evenings, weekends, and other hours that support dealership operations

Assets include:

• Knowledge of Kia products or automotive technologies
• Experience using CRM or Dealer Management Systems (DMS)
• Strong social media and digital marketing skills
• Established community connections and networking experience

We offer a competitive compensation package designed to reward performance while supporting your long-term career growth.

Benefits include:

• Competitive compensation with performance-based earning potential of $80,000-$100,000+ annually
• Comprehensive Health, Dental, and Life Insurance
• Paid OEM manufacturer training and ongoing professional development
• Career advancement opportunities throughout Shift Auto Group's growing network
• Modern CRM, digital sales tools, and dealership technology
• Supportive leadership focused on coaching, development, and success
• Team-oriented culture built on integrity, accountability, and customer satisfaction

Why Join Fredericton Kia?

At Fredericton Kia, you'll join a dealership committed to delivering exceptional customer experiences while investing in the people who make that possible. You'll build meaningful relationships, represent an exciting vehicle brand, and grow your career within an organization that values professionalism, teamwork, innovation, and continuous improvement.

At Shift Auto Group, our common purpose is simple:

"We create lasting relationships by providing the finest automotive experiences anywhere."