Production Worker (Service Technician)

Thermon Industries, Inc; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Job summary

Thermon Industries, Inc in Edmonton, Canada, is seeking a Production Worker (Service Technician) responsible for repair, refurbishment, and reconditioning of equipment to meet quality and safety standards. You will support Inside Sales with inquiries and troubleshooting in a collaborative, safety-focused environment.

The role emphasizes teamwork, adherence to health and safety policies, and efficient, accurate work.

Qualifications

• High School Diploma or GED required.
• Experience using hand tools; power tools is a plus.
• Basic math and measurement skills.
• Ability to read, write, and communicate effectively in English.
• Ability to work independently and in a team.
• Ability to lift up to 50 lbs (23 kg).

Responsibilities

• Adhere to Health and Safety policies and regulations.
• Disassemble heaters and equipment for inspection and refurbishment.
• Clean and wash equipment as required.
• Reassemble equipment per work orders and specs.
• Perform quality checks to ensure operational standards.
• Handle and manage products to prevent damage.
• Operate tools, machinery, and equipment safely.
• Collaborate with team to achieve production goals.
• Maintain a clean, organized, and safe work area.
• Perform other duties as assigned by Supervisor or Manager.

Skills

Hand tools

Power tools

Teamwork

Attention to detail

Safety consciousness

English communication

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Job description

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

The Role

The Production Worker (Service Technician) is responsible for the repair, refurbishment, and reconditioning of equipment to ensure it meets company quality and operational standards. This role also supports the Inside Sales team by assisting with equipment-related inquiries, troubleshooting, and customer concerns. The successful candidate will work collaboratively in a team-oriented environment while maintaining a strong commitment to safety, quality, and efficiency.

Key Responsibilities

• Adhere to all Health and Safety policies, procedures, and regulations.
• Disassemble heaters and related equipment for inspection, repair, and refurbishment.
• Clean and wash equipment as required.
• Reassemble equipment using the appropriate parts in accordance with work orders and specifications.
• Perform quality checks to ensure equipment meets operational standards.
• Handle and manage products with care to prevent damage.
• Operate tools, machinery, and equipment safely and effectively.
• Collaborate with team members to achieve production and service objectives.
• Maintain a clean, organized, and safe work environment.
• Perform other duties and responsibilities as assigned by the Supervisor or Manager.

Qualifications

• High School Diploma or General Educational Development (GED) equivalent.
• Experience using hand tools; experience with power tools is considered an asset.
• Basic mathematical and measurement skills.
• Ability to read, write, and communicate effectively in English.
• Ability to work effectively both independently and as part of a team.
• Ability to safely lift, carry, and move materials weighing up to 50 lbs. (23 kg).

What You Bring

• Strong communication skills, including reading and writing in English.
• Proficiency in the safe use of hand and power tools.
• Good hand-eye coordination and attention to detail.
• Strong teamwork and collaboration skills.
• Commitment to workplace safety and quality standards.
• Reliable work ethic with the ability to follow instructions and meet production goals.