Production Systems Support Engineer

Tata Consultancy Services; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services Canada Inc. in Toronto, ON, is seeking a Junior Technology Logistics Support Associate to provide day-to-day IT support for technology equipment and systems within the logistics environment.

You will be the first contact for IT incidents, assist with system installations, monitor data center infrastructure, and coordinate with internal and third-party teams while maintaining asset inventory. Strong technical and communication skills are essential.

Qualifications

• Technical support experience in IT environments or data centers.
• Exposure to hybrid cloud and container platforms.
• Experience with monitoring and incident management processes.

Responsibilities

• Provide day-to-day technical support for technology equipment and systems in logistics.
• Serve as first point of contact for IT incidents and service requests.
• Assist with system installations and monitor data center infrastructure.
• Coordinate with internal and third-party support teams and maintain asset inventory.

Tools

Unix/Linux Admin

Mainframe knowledge

Azure Cloud

OpenShift

Production support

SQL/MI DB

Network basics

SFTP/FTPS

Bash/PowerShell

Jira/Confluence

ServiceNow

Dynatrace

AI experience

Job description

Tata Consultancy Services Canada Inc. in Toronto, ON, is seeking a Junior Technology Logistics Support Associate to provide day-to-day IT support for technology equipment and systems within the logistics environment.

You will be the first contact for IT incidents, assist with system installations, monitor data center infrastructure, and coordinate with internal and third-party teams while maintaining asset inventory. Strong technical and communication skills are essential.