Production Representative (Canada)

Veritext; Vancouver; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

Hybrid work structure

RRSP matching

Wellness benefits

Tuition reimbursement

Employee equity and referral programs

Job summary

Veritext in Canada seeks a Production Representative to ensure legal transcripts and exhibits are prepared for client delivery. You will handle printing, binding, assembling, and packaging to meet quality standards and deadlines, while managing final production and shipping stages for reliable client service.

The role emphasizes accuracy, efficient multitasking, and careful handling of sensitive legal documents within a hybrid work structure in Vancouver.

Qualifications

• Sharp eye for accuracy in transcripts, exhibits, and packaging.
• Efficient under tight deadlines while preserving quality.
• Able to manage labeling, binding, packaging, and shipping tasks.

Responsibilities

• Prepare, review, and quality-check transcripts and exhibits before scanning.
• Ensure formatting and specifications are correct for output.
• Prepare cover sheets and label exhibits for shipment.
• Package orders with labeling and documentation, and arrange courier pickup.
• Ensure shipments meet order specs and delivery deadlines.

Skills

Attention to detail

Deadline driven

Multi-tasking

Digital systems

Issue resolution

Data security

Job description

At Veritext, we focus on the details – so legal teams can focus on the case.

Role Overview:

Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Production Representative (Canada), you ensure legal transcripts and exhibits are accurately and professionally prepared for client delivery. This includes printing, binding, assembling, and packaging materials to meet quality standards and deadlines. By managing the final production and shipping stages, you play a key role in providing legal professionals with the critical documents they need on time and reliably supporting the smooth and efficient progress of legal proceedings.

What you'll get to do:

• Prepare, review, and perform thorough quality checks on transcripts and exhibits before scanning them into our digital systems for seamless client delivery
• Drive high-quality printing by managing finalized transcript and exhibit files ensuring all formatting and specifications are spot-on for flawless output
• Showcase your attention to detail by preparing cover sheets and labeling exhibits precisely, ensuring everything is perfectly organized and professionally presented for shipment
• Package completed orders with care, handling all labeling and documentation, and staging packages for on-time courier pickup
• Guarantee client satisfaction by ensuring every package is bound, assembled, and shipped exactly according to order specs, formatting standards, and delivery deadlines

The kind of teammate we’re looking for:

• Sharp eye for accuracy with pride in delivering transcripts, exhibits, and packages that meet the highest quality standards
• Efficient under tight deadlines, keeping production and delivery processes on track without compromising quality
• Skilled at managing multiple tasks like labeling, binding, packaging, and shipping while maintaining strong attention to detail and organization
• Comfortable using digital systems to scan, archive, and manage legal documents, and you easily adapt to new software and tools
• Proactive in identifying and resolving issues during production and delivery to ensure smooth workflows and client satisfaction
• Trustworthy and dedicated to managing sensitive legal materials with care while ensuring confidentiality and data security

What’s in it for you:

• Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
• Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more
• Employee equity and referral programs: when we succeed, you succeed!
• Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally
• Matched RRSP to help you save for your future
• Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
• Earned wage access: get a portion of the wages you earned prior to payday
• Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
• Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs likeVeritext Summer Camp and Wellness Week – because work should be rewarding and fun!

About Veritext

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence.For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America.

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.