Product Training Manager

Poutrix; Toronto; On-site; CAD 95,000 - 179,000; Full time

Job summary

An established industry player is seeking an Asset Product Training Manager to enhance user competence and adoption of their Asset Management Products. This dynamic role combines technical expertise with instructional design to create engaging training programs tailored to diverse audiences. You will develop comprehensive training materials, conduct interactive sessions, and support users in leveraging software for data-driven insights. Join a forward-thinking company that values contributions and fosters a culture of continuous learning, making a meaningful impact on clients and the planet.

Qualifications

• Experience in software training tailored to diverse audiences.
• Strong instructional design skills for engaging training materials.

Responsibilities

• Oversee the creation of tailored training materials and programs.
• Deliver training sessions, workshops, and webinars.

Skills

Software Training Development

Instructional Design

Communication Skills

Cloud-Based Training

Analytics Tools Familiarity

Collaborative Mindset

LMS Knowledge

Education

Certifications in Instructional Design

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

The Asset Product Training Manager plays a vital role in creating a learning experience that accelerates competence, understanding, and effective adoption of the Arcadis Asset Management Products software for clients, partners, and our own staff. This role combines technical expertise with instructional design to deliver high-quality training programs that improve understanding and adoption of the Asset Management Products, while also developing the skills of our personnel and partners. You will craft training materials tailored to user needs, ensuring a smooth transition from software adoption to proficient use, bridging the gap between functionalities, business context, and user capabilities.

In this dynamic role, you will lead the development and delivery of comprehensive training programs for diverse skill levels. Your responsibilities include designing interactive modules, developing training content, and conducting immersive sessions that enable users to leverage our products, including EDA and EAM. Your technical and instructional skills will empower users to unlock the full potential of our solutions for data-driven insights and strategic decisions.

Role accountabilities:

You will oversee the creation of tailored training materials—from user documentation to engaging tutorials and interactive resources. Your role involves developing training programs aligned with client, partner, and internal needs, covering all software features and functionalities.

You will also deliver and support training sessions, workshops, and webinars, providing ongoing assistance to address user queries and evaluate training effectiveness through performance metrics. Your commitment will drive client success, internal skill development, and foster a culture of continuous learning within the organization.

Qualifications & Experience

• Experience in developing and delivering software training tailored to diverse audiences, including conducting training needs analysis and designing learner journeys.
• Experience in Asset Investment Planning and/or the Asset Management industry.
• Strong instructional design skills for creating engaging training materials.
• Excellent communication and presentation skills for conveying complex concepts clearly.
• Experience conducting cloud-based software training sessions, workshops, and webinars.
• Familiarity with analytics tools in asset management and translating technical functionalities into user-friendly content.
• Collaborative mindset to work with clients, stakeholders, and internal teams.
• Knowledge of LMS and training evaluation methodologies.
• Certifications in instructional design or training facilitation are desirable.

Why Arcadis?

We believe everyone's contribution matters and are pioneering a skills-based approach to help you maximize your impact. You'll do meaningful work, helping to deliver sustainable solutions for a better planet. Make your mark on your career, colleagues, clients, and the world around you.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We aim to create an inclusive environment where everyone can bring their best selves. We are an equal opportunity employer and encourage women, minorities, people with disabilities, and veterans to apply. We adhere to non-discrimination policies on all bases including race, creed, color, religion, and others.

The salary range for this position is 95,900 to 178,100. Actual salaries vary based on location, skills, experience, and qualifications.