Product Tester (Laptops)

Best Buy; Canada; On-site; CAD 25,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Tech skills development

Inclusive team

Job summary

Best Buy Canada is hiring Product Testers to assess and process consumer electronics in a fast-paced Geek Squad City environment in Brampton. You will test, troubleshoot, and prepare devices for refurbishment or resale while maintaining privacy and data security.

The role includes lifting up to 50 lbs, working 32 hours per week on a 6-month contract with potential extension. Great team, hands-on learning, and opportunities to develop technical skills are highlighted.

Qualifications

• Minimum 1 year of experience testing, troubleshooting, or repairing laptops and other consumer electronics.
• Experience with hardware and software testing of mobile devices, laptops, and computers is considered an asset.
• Knowledge of privacy and data protection requirements.
• Must understand Windows operating systems and basic office software.

Responsibilities

• Perform functional testing on returned, refurbished, and pre-owned electronics to determine operability, defects, or need for further inspection.
• Process and disposition devices through the correct workflow; assist with troubleshooting.
• Wipe data and perform factory resets ensuring data is securely removed.
• Prepare devices for refurbishment, resale, recycling, or repair as required.
• Document testing outcomes and system updates; support QA and data security compliance.

Skills

Testing

Troubleshooting

Attention to detail

Communication

Physical stamina

Education

Grade 12 diploma

Electronics/Computer studies program (asset)

Tools

Windows OS

Microsoft Office

Excel

Job description

Join our amazing team! We are hiring immediately for multiple Product Testers to help power our busiest season!As a Product Tester, you'll play a key role in assessing, validating, and processing consumer electronics within our fast-paced Geek Squad City environment, where technology expertise meets warehouse operations. You'll thoroughly test devices to determine functionality, accurately process units through the appropriate workflow, and help prepare products for their next stage, including refurbishment or resale when applicable. If you're looking for great teammates and a hands-on role where you can stay active, troubleshoot technology, and see the impact of your work every day, this could be a great fit.Availability RequirementsMonday to Saturday (Saturday availability is required)7:30 AM - 4:00 PM6-month contract (potential for contract extension or permanent positions beyond end of contract date)You must be available to work a minimum of 32 hours per week until the end of your contractWhat You'll Do as a Product TesterProduct Testing & Device ProcessingConduct functional testing on returned, refurbished, and pre-owned electronics to determine whether products are operational, defective, or require further inspection or repair.Assist with troubleshooting and evaluate a variety of consumer electronics, including laptops, computers, smartphones, gaming products, wearable technology, and related accessories.Process and accurately disposition devices through the appropriate workflow.Perform data wiping and factory resets while ensuring customer information is securely removed.Clean and prepare devices for refurbishment, resale, recycling, or repair as required.Support additional technical service activities and special projects as assigned.Quality AssuranceVerify product quality and ensure units meet operational standards.Maintain compliance with privacy and data security requirementsAccurately document testing outcomes and system updates.Operational SupportSafely assemble pallets, sort, put away and pick products (yes-you’ll stay active! This requires lifting up to 50 lbs and repetitive bending and twisting).Maintain organized work areas while following established operational proceduresUtilize internal systems to accurately track workflows, test results, and inventory movement (knowledge of excel is an asset).What We're Looking ForMinimum 1 year of experience testing, troubleshooting, or repairing laptops and other consumer electronics in a service centre, repair depot, refurbishment facility, or similar technical environment.Experience with hardware and software testing of mobile devices, laptops, and computers is considered an asset.Knowledge of privacy and data protection requirements.Experience with Windows operating systems, internet browsers, Microsoft Office, and related software applicationsStrong attention to detail, accuracy, and commitment to quality standards while performing repetitive tasks.Ability to work effectively in a fast-paced environment with changing priorities.Strong verbal and written communication skills.Ability to consistently lift and move products weighing up to 50 lbs.EducationGrade 12 diploma or equivalent required.Consumer Electronics, Electronics Technology, Computer Studies, or a related technical program is considered an asset.Why You'll Love It HereEmployee discounts on the latest tech and appliances.Opportunities to develop and expand your technical skills for your career growth.An inclusive, fun, and supportive team where you will feel welcome from day one.Supportive leaders who care about your success and well-beingHands-on experience working with a wide range of consumer electronics.Join Our Amazing Team!We are looking for people just like you!About Best Buy CanadaAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work.Our distribution center is designed to receive, store, and distribute products to our customers. You’ll experience a fast‑paced environment with forklifts, lots of steps, steel‑toed shoes, bright safety vests, and plenty of laughs. Your efforts will directly contribute to creating amazing customer moments across Canada.Base pay rangeHourly pay rate: $18.00 - $18.68Pay may vary by province. Pay listed is for the location advertised.9200 Airport Road, Brampton, ON L6S 6G6This posting is for a vacancy.