Product Tester (Laptops)

Best Buy; Brampton; Presencial; CAD 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts on tech and devices

Skills development opportunities

Inclusive team culture

Descripción de la vacante

Best Buy Canada in Brampton is actively hiring Product Testers to assess, validate, and process consumer electronics. You will test units, disposition devices through workflows, and assist with refurbishment or resale when applicable.

This is a hands-on, fast-paced role requiring lifting up to 50 lbs and a 6-month contract. The position requires at least 1 year of electronics testing/repair experience, knowledge of Windows and MS Office, and strong attention to detail.

Formación

• Minimum 1 year of experience testing, troubleshooting, or repairing laptops and other consumer electronics.
• Experience with hardware and software testing of mobile devices, laptops, and computers is an asset.
• Knowledge of privacy and data protection requirements.
• Experience with Windows operating systems, internet browsers, Microsoft Office, and related software applications.
• Strong attention to detail and ability to perform repetitive tasks accurately.

Responsabilidades

• Conduct functional testing on returned, refurbished, and pre-owned electronics.
• Troubleshoot and evaluate consumer electronics including laptops, phones, and wearables.
• Process and disposition devices through the correct workflow.
• Perform data wiping and factory resets with secure data removal.
• Prepare devices for refurbishment, resale, or repair.
• Safely lift and move products up to 50 lbs.
• Verify quality and document testing outcomes.
• Maintain privacy and data security compliance.
• Keep work areas organized and follow procedures.

Conocimientos

Testing

Troubleshooting

Repairing electronics

Privacy awareness

Windows OS

MS Office

Attention to detail

Heavy lifting

Educación

Grade 12 diploma

Electronics technology

Herramientas

Excel

Descripción del empleo

Join our amazing team! We are hiring immediately for multiple Product Testers to help power our busiest season! As a Product Tester, you'll play a key role in assessing, validating, and processing consumer electronics within our fast-paced Geek Squad City environment, where technology expertise meets warehouse operations. You'll thoroughly test devices to determine functionality, accurately process units through the appropriate workflow, and help prepare products for their next stage, including refurbishment or resale when applicable. If you're looking for great teammates and a hands-on role where you can stay active, troubleshoot technology, and see the impact of your work every day, this could be a great fit.

Availability Requirements

Monday to Saturday (Saturday availability is required) 7:30 AM - 4:00 PM 6-month contract (potential for contract extension or permanent positions beyond end of contract date) You must be available to work a minimum of 32 hours per week until the end of your contract

What You'll Do as a Product Tester

Product Testing & Device Processing

• Conduct functional testing on returned, refurbished, and pre-owned electronics to determine whether products are operational, defective, or require further inspection or repair.
• Assist with troubleshooting and evaluate a variety of consumer electronics, including laptops, computers, smartphones, gaming products, wearable technology, and related accessories.
• Process and accurately disposition devices through the appropriate workflow.
• Perform data wiping and factory resets while ensuring customer information is securely removed.
• Clean and prepare devices for refurbishment, resale, recycling, or repair as required.
• Support additional technical service activities and special projects as assigned.

Quality Assurance

• Verify product quality and ensure units meet operational standards.
• Maintain compliance with privacy and data security requirements.
• Accurately document testing outcomes and system updates.

Operational Support

• Safely assemble pallets, sort, put away and pick products (yes-you’ll stay active! This requires lifting up to 50 lbs and repetitive bending and twisting).
• Maintain organized work areas while following established operational procedures.
• Utilize internal systems to accurately track workflows, test results, and inventory movement (knowledge of excel is an asset).

What We're Looking For

• Minimum 1 year of experience testing, troubleshooting, or repairing laptops and other consumer electronics in a service centre, repair depot, refurbishment facility, or similar technical environment.
• Experience with hardware and software testing of mobile devices, laptops, and computers is considered an asset.
• Knowledge of privacy and data protection requirements.
• Experience with Windows operating systems, internet browsers, Microsoft Office, and related software applications.
• Strong attention to detail, accuracy, and commitment to quality standards while performing repetitive tasks.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Strong verbal and written communication skills.
• Ability to consistently lift and move products weighing up to 50 lbs.

Education

• Grade 12 diploma or equivalent required.
• Consumer Electronics, Electronics Technology, Computer Studies, or a related technical program is considered an asset.

Why You'll Love It Here

• Employee discounts on the latest tech and appliances.
• Opportunities to develop and expand your technical skills for your career growth.
• An inclusive, fun, and supportive team where you will feel welcome from day one.
• Supportive leaders who care about your success and well-being.
• Hands-on experience working with a wide range of consumer electronics.

Join Our Amazing Team! We are looking for people just like you!

About Best Buy Canada

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work. Our distribution center is designed to receive, store, and distribute products to our customers. You’ll experience a fast‑paced environment with forklifts, lots of steps, steel‑toed shoes, bright safety vests, and plenty of laughs. Your efforts will directly contribute to creating amazing customer moments across Canada.

Base pay range

Hourly pay rate: $18.00 - $18.68 Pay may vary by province. Pay listed is for the location advertised.

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market!

Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.

Join us today! Let’s talk about what’s possible.