Repair Technician

Best Buy Canada; Brampton; On-site; CAD 27,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive pay and benefits

Hands-on experience with latest tech

Career growth opportunities

Ongoing training and development

Supportive team environment

Job summary

Best Buy Canada is hiring a Repair Technician to diagnose, repair, and test laptops, desktops, and cellphones. You will work in a fast-paced environment with a focus on first-time repair quality.

Shifts are Monday to Friday, 10:00am–6:30pm, with potential changes. You’ll join a collaborative team and gain hands-on experience with the latest consumer technology and repair techniques.

Qualifications

• 6+ months in a service center or repair environment
• 1+ year repairing laptops and desktops
• A+ or equivalent certifications preferred
• Multi-brand certifications are a plus
• Strong hardware and software troubleshooting abilities
• Experience with Windows OS, control software, browsers and Office apps

Responsibilities

• Diagnose, troubleshoot, repair, and test laptops, desktops, and mobile devices.
• Perform fault isolation and repairs to industry standards.
• Aim for high first-time repair completion with accurate diagnostics.
• Use manuals, diagrams, vendor resources and testing equipment for repairs.
• Obtain parts promptly and document repairs accurately.
• Maintain clean, organized, and safe work area.
• Enter repair data into systems with high accuracy.
• Support inventory control and light material handling up to 50 lbs.
• Contribute to a customer-centric culture by delivering high-quality repairs.

Skills

Hardware troubleshooting

Software troubleshooting

Windows OS proficiency

Communication skills

Attention to detail

Teamwork

Reading manuals

Education

Grade 12 diploma or equivalent

A+ Certification

Job description

Position: - Repair Technician (Laptops/Desktop/Cellphone)

You’ll love it here! We are

Repair Technician (Laptops, Desktops & Cell Phones)

As a

Position: - Repair Technician (Laptops/Desktop/Cellphone)

You’ll love it here! We are hiring immediately for a Repair Technician (Laptops, Desktops & Cell Phones). As a Repair Technician, you will be part of a skilled and collaborative team that plays a key role in restoring technology products to like‑new working condition. You'll use your technical expertise and passion for consumer electronics to diagnose, troubleshoot, repair, and test laptops, desktops, and mobile devices. Your work will directly contribute to delivering exceptional customer experiences by ensuring products are repaired accurately, efficiently, and with the highest quality standards.

Availability Requirements

Monday to Friday

• 10:00am – 6:30pm

Due to business needs, shifts may change.

What You'll Do As a Repair Technician

• Diagnose, troubleshoot, repair, and test laptops, desktops, and mobile devices in a timely and cost‑effective manner.
• Perform accurate fault isolation and repairs that meet or exceed industry standards and quality expectations.
• Achieve a high rate of first‑time repair completion through effective diagnostics and attention to detail.
• Utilize service manuals, technical diagrams, vendor resources, and testing equipment to support repair activities.
• Obtain required parts promptly and ensure defective components are returned according to established procedures.
• Complete all repair documentation, service records, and required paperwork accurately and on time.
• Enter repair data and service information into computer systems and databases with a high level of accuracy.
• Maintain a clean, organized, and safe work environment while following all company policies and procedures.
• Support inventory control and light material handling duties, including lifting products up to 50 lbs.
• Contribute to a customer‑centric culture by ensuring every repaired product is returned in excellent working condition and ready to exceed customer expectations.
• Stay current with evolving technologies, repair techniques, and consumer electronics trends.

What We're Looking For

• Passion for technology, innovation, and consumer electronics.
• Minimum 6 months of experience working in a service center or similar repair environment.
• Minimum 1 year of experience diagnosing, testing, and repairing laptops and desktops.
• Experience repairing mobile devices is considered an asset.
• Grade 12 diploma or equivalent combination of education, training, and experience.
• A+ Certification required or equivalent technical experience.
• Multi‑brand certifications and manufacturer authorizations are considered an asset.
• Strong knowledge of hardware and software troubleshooting.
• Experience using Windows operating systems, control software, internet browsers, and Microsoft Office applications.
• Ability to read and interpret service manuals, technical documentation, schematics, and repair procedures.
• Strong communication skills, both written and verbal.
• Exceptional attention to detail with the ability to work accurately in a fast‑paced environment.
• Proven ability to manage priorities, work independently, and contribute positively to a team environment.
• A customer‑first mindset with a commitment to quality, reliability, and service excellence.

Why you'll love it here

• Employee discounts on awesome tech and electronics
• Competitive compensation and benefits
• Hands‑on experience with the latest consumer technology and electronics
• An inclusive, fun, and supportive team you'll quickly call friends
• Ongoing technical training and development opportunities
• Opportunities for career growth within Best Buy Canada
• A culture that encourages innovation, continuous improvement, and learning
• We prioritize a safe and respectful work environment
• The chance to turn your passion for technology into a rewarding career

Join our amazing team!

If you're passionate about technology, enjoy solving technical challenges, and take pride in delivering high‑quality repairs that create great customer experience, we'd love to hear from you.

We are looking for people just like you.

About Best Buy Canada

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work.

Our service depot and distribution center support customers across Canada through expert repair services, product refurbishment, and logistics operations. You'll work alongside talented technicians and operations teams in a fast‑paced environment focused on quality, innovation, and customer satisfaction. Every repair you complete helps create amazing customer moments and gives technology a second life

Base pay range

Hourly pay rate: $19.80 - $20.54

This job is eligible for a company performance bonus in addition to the compensation range above.

Pay may vary by province. Pay listed is for the location advertised.

9200 Airport Road, Brampton, ON L6S 6G6

This posting is for a vacancy.

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