Senior Technical Service Representative

Best Buy; City of Lloydminster; Sur place; CAD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Training and certifications

Résumé du poste

Best Buy Canada in Lloydminster, AB is seeking a team-oriented individual to support the Services team through recruiting, scheduling, mentoring, and development, while delivering an exceptional service desk experience to customers.

You will coordinate home delivery and installation, maintain equipment and vehicles, foster an inclusive learning culture, and join a supportive leadership team that values work-life balance and opportunities for certification and growth.

Qualifications

• 1 year of similar experience.
• Must be at least 18 years old.
• Ability to lift up to 50 lbs.
• Valid driver’s licence with a clean drivers abstract
• Successful completion of criminal background check

Responsabilités

• Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team
• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

Connaissances

Customer service

Team leadership

Scheduling

Mentoring

Delivery coordination

Description du poste

What you’ll do:

• Support the Team Lead in recruiting, scheduling, mentoring, and developing the Services team
• Create an amazing customer experience at the service desk
• Provide delivery and installation services for our customers in their homes
• Ensure vehicles and equipment are well maintained
• Cultivate an inclusive team and learning culture

What we’re looking for:

• 1 year of similar experience
• Must be at least 18 years old
• Ability to lift up to 50 lbs
• Valid driver’s licence with a clean drivers abstract
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team! We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (team lead). 7501 44 Street, Unit 101, Lloydminster, AB T9V 0X9

This posting is for a vacancy. At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.