Product Technical Writer | Mining Technology - Vancouver

Hexagon Mining; Perth, Brisbane, Newcastle; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Hexagon Mining is seeking a Product Writer to join our technical publications team. You will create, maintain, and deliver content for integrated hardware and software products across multiple platforms.

You will collaborate with global stakeholders and Product Managers, contribute to Agile processes, and ensure documentation quality and consistency across products in our mining technology portfolio. A hybrid global role may involve Vancouver, Canada or other locations.

Qualifications

• Diploma or relevant field in a related area.
• Experience in product technical writing for software/hardware.
• Mining OT portfolios experience is a plus.
• Able to translate complex tech to varied formats and audiences.
• Proficiency with FrameMaker, Word, Acrobat, JIRA, Snagit and Figma.

Responsibilities

• Document product features following current publications processes.
• Maintain and improve documentation standards and reporting systems.
• Lead technical publications projects as required.
• Participate in Agile technical publications.
• Collaborate with internal stakeholders to develop and update documentation.

Skills

Technical writing

Cross-functional collaboration

Attention to detail

Adaptability

Education

Diploma or relevant field

Tools

Adobe FrameMaker

Microsoft Word

Adobe Acrobat Pro

JIRA

Snagit

Figma

Job description

We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.

Our Company: Hexagon Autonomous Solution comprises of three divisions: Agriculture, Autonomy & Positioning and Mining – Providing a breadth of perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solutions for the agriculture, mining, automotive and marine sectors. Hexagon Mining: One technology partner. For the life of your mine. Our mining technologies provide surveying, design, fleet management, production optimisation and collision avoidance capabilities in a single, life-of-mine solution that connects people and processes, reduces costs and improves the safety and productivity of mine sites. The Position: Reporting to Head of Technical Publications, this position will see you join our Product development, within technical publications working closely with varied global stakeholders and Product Managers. This position will see you you’ll create, maintain, and deliver content on various platforms for a range of integrated hardware and software products.

In addition but not limited to the following responsibilities.

• Document product features following the current technical publications processes.
• Maintain, enhance, and adhere to technical publications documentation and reporting standards, systems, and processes. Participate in improving those systems and processes.
• Lead Technical Publications product documentation projects as required.
• Participate in Agile technical publications
• Collaborate with a variety of internal stakeholders to develop new documentation and update existing documentation as required.

We have 2 positions - Please note this position has ability to be fulfilled in Perth, CBD, Australian Hendra QLD Australia, Newcastle, Australia or Vancouver Canada in hybrid office arrangement

About You

We are looking for an experienced Product Writer who is ready for the next step in their career, where your knowledge, skills, experience and passion can be brought to the forefront of your role.

In addition we are seeking those with the following qualifications and skills;

• Tertiary, Diploma or background in relevant field or industry.
• Familiarity working in Product Technical writing, with exposure to software and hardware portfolios/engineering process.
• Experience working with Mining Operational technology portfolios would desirable, not essential.
• Ability to understand complex technical information and disseminate it across varied content delivery modes or platforms and reading levels for broad external audiences.
• Ability to utilise company approved AI model to support optimising efficiencies and productivity
• Ability to work cohesively across multi-disciplinary teams, in support of gathering and validating required process/procedures.
• Exceptional attention to detail, writing proficiency, and strong understanding of technical writing principles and best practices.
• Experience working with Adobe FrameMaker, Microsoft Word, Adobe Acrobat Pro, JIRA, Snagit and Figma

General

• Initiative & Self driven: Able to establish own time management/routine to meet deliverables
• Agility: Able to adapt to changing requirement from business or customer, proactively pivot to new directions
• Collaborative: Build cohesive working relationships with Multi-functional teams intern/external
• Thrive in Dynamic Environments: Curious and proactive in navigating evolving landscapes
• Valid Australian working rights: Permanent Resident or Australian Citizen

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply.

We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.