Product Technical Writer | Mining Technology - Vancouver

Careermine; Vancouver; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Hexagon is a global leader in measurement technologies, seeking a Product Writer for Technical Publications. You will create, maintain, and deliver content across platforms for integrated hardware and software products, collaborating with global stakeholders and Product Managers.

The role requires a background in product technical writing, with experience in software/hardware portfolios and a keen eye for detail. Hybrid role with Vancouver, Canada, or eligible Australian postings.

Qualifications

• Experience in product technical writing for software/hardware.
• Ability to translate complex tech into clear content.
• Familiarity with mining OT portfolios is a plus.
• Experience with AI tools to boost productivity.
• Proven ability to work with multi-disciplinary teams.
• Strong writing and editing proficiency.

Responsibilities

• Document product features following processes.
• Maintain and enhance publications standards and reporting.
• Lead publications projects as required.
• Participate in Agile technical publications.
• Collaborate with stakeholders to update documentation.

Skills

Technical writing

Cross-functional collaboration

Reading complex technical information

Attention to detail

Education

Diploma or degree in relevant field

Tools

Adobe FrameMaker

Microsoft Word

Adobe Acrobat Pro

JIRA

Snagit

Figma

Job description

Job Description

We are Hexagon. At Hexagon, we do not just measure the world - we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate.

Our Company: Hexagon Autonomous Solution

comprises of three divisions: Agriculture, Autonomy & Positioning and Mining - Providing a breadth of perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solutions for the agriculture, mining, automotive and marine sectors.

Hexagon Mining

One technology partner. For the life of your mine. Our mining technologies provide surveying, design, fleet management, production optimisation and collision avoidance capabilities in a single, life-of-mine solution that connects people and processes, reduces costs and improves the safety and productivity of mine sites.

The Position:

Reporting to Head of Technical Publications, this position will see you join our Product development, within technical publications working closely with varied global stakeholders and Product Managers. This position will see you you'll create, maintain, and deliver content on various platforms for a range of integrated hardware and software products.

In addition but not limited to the following responsibilities.

• Document product features following the current technical publications processes.
• Maintain, enhance, and adhere to technical publications documentation and reporting standards, systems, and processes. Participate in improving those systems and processes.
• Lead Technical Publications product documentation projects as required.
• Participate in Agile technical publications
• Collaborate with a variety of internal stakeholders to develop new documentation and update existing documentation as required.

We have 2 positions - Please note this position has ability to be fulfilled in Perth, CBD, Australian Hendra QLD Australia, Newcastle, Australia or Vancouver Canada in hybrid office arrangement

About you

We are looking for an experienced Product Writer who is ready for the next step in their career, where your knowledge, skills, experience and passion can be brought to the forefront of your role.

In addition we are seeking those with the following qualifications and skills;

• Tertiary, Diploma or background in relevant field or industry.
• Familiarity working in Product Technical writing, with exposure to software and hardware portfolios/engineering process.
• Experience working with Mining Operational technology portfolios would desirable, not essential.
• Ability to understand complex technical information and disseminate it across varied content delivery modes or platforms and reading levels for broad external audiences.
• Ability to utilise company approved AI model to support optimising efficiencies and productivity
• Ability to work cohesively across multi-disciplinary teams, in support of gathering and validating required process/procedures.
• Exceptional attention to detail, writing proficiency, and strong understanding of technical writing principles and best practices.
• Experience working with Adobe FrameMaker, Microsoft Word, Adobe Acrobat Pro, JIRA, Snagit and Figma

General

• Initiative & Self driven: Able to establish own time management/routine to meet deliverables
• Agility: Able to adapt to changing requirement from business or customer, proactively pivot to new directions
• Collaborative: Build cohesive working relationships with Multi-functional teams intern/external
• Thrive in Dynamic Environments: Curious and proactive in navigating evolving landscapes
• Valid Australian working rights: Permanent Resident or Australian Citizen

At Hexagon, we are committed to a diverse and inclusive work environment.

We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.