Product Specialist, Vehicle Replacement Insurance

SPG Canada; Abbotsford; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Dental care

Extended health care

Paid time-off

RRSP match

Job summary

SPG Canada is seeking a Product Specialist, Vehicle Replacement Insurance to deliver engaging product training to broker partners and support claims handling. This in-office role based in Abbotsford, BC, requires strong presentation, organizational, and customer service skills.

You will collaborate with brokers and internal teams to drive sales and ensure accurate, timely processes. The position offers opportunities for professional growth, extensive training, and a comprehensive benefits

Qualifications

• Hold a valid Level 1 or 2 General Insurance License; Level 2 preferred.
• 2+ years in auto insurance or related field.
• Willing to travel and obtain licenses in multiple provinces.

Responsibilities

• Schedule and deliver product knowledge and sales training sessions.
• Develop relationships with brokers and internal teams.
• Create and maintain sales reporting for brokers and dealer clients.
• Perform admin duties such as inbox management and inventory levels.
• Assist with development and management of sales contests.

Skills

Training delivery

Relationship building

Microsoft Office

Communication

Travel readiness

Education

General Insurance License (Level 1/2)

Tools

Microsoft Office Suite

Job description

Product Specialist, Vehicle Replacement Insurance

INTRODUCTION

At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada's largest Delegated Underwriting Authority Enterprise (DUAE).

We exist to satisfy insurance needs in our target markets faster, better, and even where others might not. We do this by uniting leading underwriting talent and specialty insurance brands under one coast-to-coast platform, delivering speed, service, and expertise at a national scale.

But what truly sets us apart is our people. At SPG Canada, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Our legacy MGA brands include Cansure, i3 Underwriting, Totten Insurance Group, Beacon, Anderson McTague & Associates, Mode, and Avro. Our value to our partners is further enhanced through our in-house claims management team, Specialty Claims Canada.

Together, we are building more than a market leader - we are building a place where talented professionals can thrive.

Mode is seeking a self-starter with a proven track record of success to join our team as a Product Specialist, Vehicle Replacement Insurance. Combining product expertise, broker education, and claims support, this role will focus on delivering engaging virtual product training to our broker partners while helping ensure claims are processed accurately, efficiently, and on time through strong communication, documentation, and workflow management. The ideal candidate will possess exceptional presentation, interpersonal, and organizational skills, along with a commitment to quality, integrity, and customer service.

This is an in-office position based in our Abbotsford, BC office.

RESPONSIBILITIES

In this position you will:

• Schedule, develop and deliver product knowledge and sales training sessions.
• Develop and maintain effective relationships with brokers and internal teams.
• Create, monitor, and maintain sales reporting for brokers and dealer clients.
• Administrative duties such as managing a shared inbox and marketing inventory levels.
• Assisting with the development and management of sales contests.

QUALIFICATIONS AND CHARACTERISTICS

You're a good fit if you have:

• Hold and maintain a valid Level 1 or 2 General Insurance License. Level 2 preferred.
• Level 2 license is required within 6 months of start date.
• Willing to obtain and hold insurance licenses in multiple provinces.
• 2+ years' experience working in the auto insurance industry.
• Understanding of the dealer environment is an asset.
• Training experience is an asset.
• Strong abilities in Microsoft Office Outlook, Teams, Word, PowerPoint and Excel.
• Hold and maintain a valid driver's license.
• Willing to travel to various brokers and dealers, including multi-day trips.
• Excellent communication skills (written and verbal).
• Excellent customer service knowledge and skills.
• Highly self-motivated individual who is capable of working both independently, without supervision, and as part of a team.
• Must possess a valid driver's license and have access to a reliable vehicle.

BENEFITS

By joining SPG Canada, you'll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you'll benefit from:

• Dental care
• Extended health care
• Paid time-off
• RRSP match

SALARY RANGE

The expected salary range for this position is from$60,000 to $75,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. SPG Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.