Personal Lines Junior Underwriter, Portal

SPG Canada; Canada; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Dental care

Extended health care

Paid time-off

RRSP match

Job summary

SPG Canada is seeking a Junior Underwriter to join our Personal Lines Team in a hybrid role across BC or ON offices (Vancouver, Langley, Salmon Arm, Toronto, Oakville). You will handle day-to-day underwriting, referrals, endorsements, renewals and cancellations with a focus on servicing the in-force book via our online portal.

You will collaborate with the team leader and brokers to deliver timely, accurate underwriting and build strong relationships while maintaining portfolio quality.

Qualifications

• 1-2 years of experience in the insurance industry.
• Take full ownership of work-related activities; follows through on commitments; maintains confidentiality with sensitive information.
• Ability to work independently to meet deadlines following company guidelines as well as in a team-oriented approach to accomplish goals.
• Deal effectively with pressure, maintains a positive outlook and recover quickly from setbacks.
• Ability to prioritize and complete tasks in order to deliver desired outcomes within allocated time frames.
• Effective communication and interpersonal skills, both written and verbal.
• Strong organizational skills and ability to execute as per instructions and guidelines.
• A Chartered Insurance Professional designation (CIP) and/or Canadian Accredited Insurance Broker (CAIB) designations, or are actively pursuing; and
• A broker license or ability to qualify for a license within 90 days.
• Working knowledge of MS Office.

Responsibilities

• This position will: With training assistance, perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity.
• Build and maintain positive working relationships with internal and external parties, including attending industry related seminars and networking events as necessary.
• Develop and support professional business partnerships with brokers by providing prompt and professional service, responding to inquiries, acting pro-actively and taking ownership of issues and resolving them with a solution-oriented approach.
• Communicate decisions and respond to requests in a prompt and professional manner.
• Accept, reject, endorse, renew or cancel low to moderate policies following organization’s guidelines and procedures within authority level.
• Handle endorsement requests within delegated authority. Independently engages with broker to clarify intent of endorsement or seek missing information.
• Demonstrate superior attention to detail in reviewing submissions, binders and policy documents to certify accuracy and intent.
• Maintain compliance with established corporate guidelines and delegated authority parameters.
• Determine eligibility for policy renewals based on guidelines and retention goals of the company.
• Keep accurate records of decisions made and maintain completeness of policy data; and
• Junior level of annual production (individually given).

Job description

Personal Lines Junior Underwriter, Portal

Introduction

At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated Underwriting Authority Enterprise (DUAE).

We exist to satisfy insurance needs in our target markets faster, better, and even where others might not. We do this by uniting leading underwriting talent and specialty insurance brands under one coast-to-coast platform, delivering speed, service, and expertise at a national scale.

But what truly sets us apart is our people. At SPG Canada, you will be part of a collaborative, growing team that values innovation, professional development, and shared success. Our culture is built on entrepreneurial thinking, open communication, and a strong sense of purpose. We believe in empowering our employees to take ownership, contribute ideas, and grow their careers within a supportive and dynamic environment.

Our legacy MGA brands include Cansure, i3 Underwriting, Totten Insurance Group, Beacon, Anderson McTague & Associates, Mode, and Avro. Our value to our partners is further enhanced through our in-house claims management team, Specialty Claims Canada.

Together, we are building more than a market leader — we are building a place where talented professionals can thrive.

We are looking for a JuniorUnderwriter to join our Personal Lines Team.

Working as part of a team, you will be responsible for the day-to-day underwriting of our personal lines book of business with a focus on our online underwriting portal. This includes processing new business referrals, endorsements, renewals, and cancellations in accordance with company guidelines, with a primary focus on servicing our in-force book and maintaining strong portfolio quality.

As a Junior Underwriter, you will collaborate with the team leader, colleagues, and management to deliver value-added expertise and exceptional service to our broker partners. While new business development plays a supporting role in this position, your core contribution will be ensuring our existing policyholders and broker partners receive accurate, timely, and responsive underwriting service.

This is a hybrid position in our BC (Vancouver, Langley, Salmon Arm) or ON (Toronto, Oakville) office.

Responsibilities

This position will:

• With training assistance, perform risk analysis using internal and external data resources for the purpose of quoting, negotiating and authorizing the acceptance of risk of a low to moderate complexity;
• Build and maintain positive working relationships with internal and external parties, including attending industry related seminars and networking events as necessary;
• Develop and support professional business partnerships with brokers by providing prompt and professional service, responding to inquiries, acting pro-actively and taking ownership of issues and resolving them with a solution-oriented approach;
• Communicate decisions and respond to requests in a prompt and professional manner;
• Accept, reject, endorse, renew or cancel low to moderate policies following organization’s guidelines and procedures within authority level;
• Handle endorsement requests within delegated authority. Independently engages with broker to clarify intent of endorsement or seek missing information;
• Demonstrate superior attention to detail in reviewing submissions, binders and policy documents to certify accuracy and intent;
• Maintain compliance with established corporate guidelines and delegated authority parameters;
• Determine eligibility for policy renewals based on guidelines and retention goals of the company;
• Keep accurate records of decisions made and maintain completeness of policy data; and
• Junior level of annual production (individually given).

Qualifications

You’re a good fit if you have:

• 1-2 years of experience in the insurance industry.
• Take full ownership of work-related activities; follows through on commitments; maintains confidentiality with sensitive information;
• Ability to work independently to meet deadlines following company guidelines as well as in a team-oriented approach to accomplish goals;
• Deal effectively with pressure, maintains a positive outlook and recover quickly from setbacks;
• Ability to prioritize and complete tasks in order to deliver desired outcomes within allocated time frames;
• Effective communication and interpersonal skills, both written and verbal;
• Strong organizational skills and ability to execute as per instructions and guidelines;
• A Chartered Insurance Professional designation (CIP) and/or Canadian Accredited Insurance Broker (CAIB) designations, or are actively pursuing; and
• A broker license or ability to qualify for a license within 90 days.
• Working knowledge of MS Office.

By joining SPG Canada, you’ll become part of a rapidly growing company focused on providing innovative insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit from:

• Dental care
• Extended health care
• Paid time-off
• RRSP match

Salary Range

The expected salary range for this position ranges from$45,000 - $50,000 annuallyand will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. SPG Canada and affiliated brands are proud to offer comprehensive benefit and total compensation packages which include extended health and dental benefits, disability insurance, RRSP matching, paid time off benefits, and a variety of potential bonus opportunities.