Product Specialist - JAK's Kitsilano

JAK's Beer Wine & Spirits; Vancouver; Presencial; CAD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wages + tips

Professional development

Tasting allowance

Staff discount

Onboarding & training

Knowledge seminars

Medical benefits

Incentives

Descripción de la vacante

JAK'S Beer Wine & Spirits in Vancouver is seeking a Wine Specialist to live our purpose of sharing our passion for people and spirits. You will greet guests, provide tasting guidance, and help build memorable experiences.

Join a family-owned team with competitive wages, tips, and ongoing professional development. You will stock shelves, assist with orders, and educate guests on wine, beer, cider and spirits, while upholding store presentation and excellent customer service.

Formación

• Strong customer service skills with a passion for wine and beverages.
• Experience in wine sales or beverage retail preferred.
• Ability to lift up to 50 lbs and stand for long periods.
• WSET certification or equivalent knowledge preferred.

Responsabilidades

• Assist customers with product selection and food pairing suggestions.
• Receive orders, unload pallets, stock the sales floor.
• Educate guests about wine, beer, cider and spirits and the story behind each bottle.
• Maintain overall store presentation and cleanliness.
• Process transactions at the cash desk and ensure a top-tier in-store experience.
• Complete warehouse duties (stocking shelves, pallets, and reorganizing areas).

Conocimientos

Customer service

Wine knowledge

Lifting 50lbs

Wine sales experience

Educación

WSET2 / WSET3 or equivalent

Descripción del empleo

We’re so grateful you’re here!

We are seeking a Wine Specialist to live our purpose of: Sharing our Passion for People and Spirits!

About JAK's

With 10 liquor store locations, JAK'S is a market leader in BC's retail beer, wine, spirits industry. We are a family-owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of gratitude, learning and FUN! JAK's will support you to be the most successful you can be; both personally and professionally.

Perks and Benefits

• -Competitive wages, plus tips
• -Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses)
• -Monthly tasting allowance
• -A generous staff discount
• -Onboarding and training program
• -Product Knowledge seminars with tasting kits
• -Medical Benefits
• -Quarterly incentives

The Ideal Candidate

• - Will have polished customer service skills and a passion for our products; specifically wine or craft beer, but also cider and spirits
• - Enjoys helping others and building relationships with our guests
• - Has a desire to grow and learn
• - Is able to lift 50lbs safely
• - Has prior experience in wine sales
• - WSET2 / WSET3 or equivalent

Some of what you will do in this job is

• - Assist customers with product selection, providing food pairing suggestions where appropriate
• - Receive orders, unloading pallets and stocking the sales floor
• - Educating guests about the product and what’s behind each bottle
• - Maintain overall presentation of the store
• - Process orders at the cash desk, ensuring that each guest has an excellent in-store experience
• - Complete warehouse duties (stocking shelves, stacking pallets, reorganizing the warehouse area, etc.)

Expectations of the Role

• - Full time availability (3-5 days/wk), including evenings and weekends.
• - Wine education for staff, merchandising of wine categories, providing internal communication about stock-outs, customer requests, store needs, etc (in-store Wine Category Management)
• - Support with all store functions, including cash register, stocking, and greet customers at the door.
• - Managing time effectively and completing tasks in a timely manner to keep up with a very fast-paced store.

It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!