Product Specialist

ITjobs.ca; Guelph; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Product Specialist to join their team. This role involves engaging with customers to provide exceptional service while promoting health and wellness products. The ideal candidate will have a strong background in natural health and nutrition, along with excellent communication skills. In this dynamic environment, you will contribute to achieving sales targets and ensure customer satisfaction. If you are enthusiastic about health and wellness and enjoy working in a collaborative team, this opportunity is perfect for you!

Benefits

Medical Benefits

Goodlife Corporate Membership

Employee Discounts

Career Focused Continuing Education

Awesome Work Environment

Qualifications

• Strong background in holistic health, nutrition, and customer service.
• Ability to work as part of a team and take initiative.

Responsibilities

• Engage with customers to deliver exceptional service and drive sales.
• Maintain knowledge of vitamins, supplements, and health products.

Skills

Excellent Customer Service

Knowledge of Natural Health

Sales Driven

Organization and Merchandising Skills

Strong Written and Verbal Communication

Attention to Detail

Time Management

Team Player and Interpersonal Skills

Education

High School Diploma

1-2 years of Health Product Knowledge

Job description

Healthy Planet is looking for an experienced Product Specialist to assist with the sales and operations of Healthy Planet. The successful candidate will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently. This position is perfect for a team player who has a strong background in holistic health, nutrition, health and wellness, customer service and is passionate about living an active lifestyle!

Responsibilities

• Engage in meaningful conversations with customers and deliver exceptional customer service
• Drive sales to achieve the required daily, weekly and monthly targets
• Work well in a team environment and use available resources to ensure that the customer and store expectations are met
• Provide customers with relevant information, products and guidance (within reason) regarding their natural health needs
• Replenish and stock merchandise appropriately on displays
• Maintain a safe, clean and organized working and shopping environment
• Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
• Process transactions via POS system
• Comply with all company rules, regulations, policies and sanitation standards
  
  

Requirements

• Must have knowledge of natural health, including vitamins, supplements, and nutrition
• 1-2 years of Health Product Knowledge is an asset
• Basic understanding of sales principles and customer service practices
• On going and up to date knowledge regarding nutrition trends and attaining optimal health
• Knowledge of customer and market dynamics and requirements
• Strong communication, interpersonal and organizational skills
• Ability to read, write and effectively communicate in English with customers, peers and management
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts
  
  

Product Specialist Top Skills & Must Haves

• Excellent Customer Service
• Knowledge of Natural Health
• Strong passion for health and wellness; desire to achieve service excellence
• Organization and Merchandising Skills
• Sales Driven
• Product Knowledge
• Dependability
• Attention to Detail
• Energetic, positive and confident disposition and ability to think creatively and quickly
• Time Management
• Team Player and Interpersonal Skills
• Strong Written and Verbal Communication
  
  

What We Offer

• Awesome work environment and company culture
• Medical Benefits and flex spending account for Full-time employees
• Goodlife Corporate membership
• Employee discounts
• Career focused continuing education
• Internal opportunities for growth
  
  

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

Learn More About Life At Healthy Planet

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled

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