Digital Product Specialist

Home Hardware Stores Limited; St. Jacobs; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Digital Product Specialist to drive their digital strategy. This role involves managing the Customer Data Platform roadmap and collaborating with cross-functional teams. You will enhance customer data insights and ensure data consistency across platforms. The ideal candidate will possess strong analytical and problem-solving skills, along with expertise in Microsoft Dynamics 365 and Azure Data Lake. Join a supportive team that values diversity and offers excellent benefits, including competitive earnings and a hybrid work model. This is a fantastic opportunity to make a significant impact in a dynamic environment.

Benefits

Competitive earnings opportunity

Annual Incentive/Bonus Program

Health, Dental, Vision coverage

Defined Contribution Pension Plan

Group RRSP

Discounts from corporate retail stores

Competitive vacation time

Personal and sick time

Employee Discount Program

Qualifications

• 1-2 years of experience in digital product management or related field.
• Strong understanding of customer data platforms and data governance.

Responsibilities

• Own and execute the Customer Data Platform product roadmap.
• Manage product backlog and oversee data integrations.

Skills

Microsoft Dynamics 365

Azure Data Lake

data transformation pipelines

MarTech ecosystems

problem-solving skills

analytical skills

communication skills

collaboration skills

stakeholder management

French language

Education

Diploma in Marketing

Diploma in Business

Diploma in Computer Science

Diploma in Communications

Tools

APIs

ETL processes

customer data platforms

marketing automation tools

Job description

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We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

Powering Personalized Experiences

As a Digital Product Specialist, you will play a critical role in executing Home Hardware’s digital strategy by driving the development and implementation of the multi-year Customer Data Platform roadmap. Led by the Digital Product Manager, this position suits someone who has a strong understanding of Microsoft Dynamics 365, Azure Data Lake, data transformation pipelines, and MarTech ecosystems to effectively bridge the gap between business needs and technical execution.

Ready to make an impact? Here’s how:

• Own and execute the CDP product roadmap, managing end-to-end delivery of key features and integrations.
• Working closely with Marketing and IT teams, gather, document, and refine technical and business requirements for the CDP and support the evolution of the CDP to enhance customer data insights, segmentation, and activation.
• Manage the product backlog, including ticket grooming, prioritization, and acceptance testing.
• Oversee data integrations and transformations between Microsoft Dynamics 365, Azure Data Lake, and other data sources to ensure data consistency and usability.
• Partner/collaborate with UX/UI, Developers, Architects, and other cross functional teams across Home Hardware to enhance digital products.
• Diploma in Marketing, Business, Computer Science, Communications or related field with 1-2 years of experience.
• Strong problem-solving and analytical skills with the ability to translate business needs into technical solutions.
• Excellent communication, collaboration, and stakeholder management skills, with experience working across marketing, IT, and data teams.
• Highly organized and self-motivated, with the ability to manage multiple priorities in a fast-paced environment.
• Strong understanding of Microsoft Dynamics 365, Azure Data Lake, data transformation pipelines, and MarTech ecosystems to effectively bridge the gap between business needs and technical execution.
• Familiarity with APIs, ETL processes, and data governance best practices.
• Experience with customer data platforms, segmentation strategies, and marketing automation.
• Ability to communicate fluently in French is an asset.
• The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

• Competitive earnings opportunity.
• Annual Incentive/Bonus Program.
• Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
• Defined Contribution Pension Plan with Company Match, and choice of contribution level.
• Group RRSP.
• Discounts from our corporate retail stores.
• Competitive vacation time.
• Personal and sick time.
• Employee Discount Program through Venngo WorkPerks.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home.

Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Retail

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