Product Owner/ Product Manager

covetcareers; Canada; Remote; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Remote-first culture

Flexible working arrangements

Job summary

CoVet is seeking a user-focused Product Owner/Product Manager to drive excellence across the product development lifecycle. You will understand users, workflows, pain points and feedback, turning insights into clear priorities and intuitive experiences.

You will work with Engineering, Design, and QA to remove blockers, align priorities, and ship high-impact features with confidence. Remote-first with Canada-wide flexibility.

Qualifications

• 3+ years’ experience as a Product Manager or Product Owner in a tech environment.
• Experience launching digital products or features (B2B, SaaS, apps).
• Experience with user research, feedback and translating needs into product decisions.
• Understanding of Agile/Scrum methodologies and modern PM tools (Jira, Trello, Asana).
• KPIs definition and data-informed decision making.
• Excellent communication across technical and non-technical audiences.
• Growth strategies, A/B tests, APIs, or cross-functional leadership.

Responsibilities

• Support the development and execution of the product roadmap aligned with vision and market trends.
• Define quality checkpoints across delivery stages (readiness, QA, releases).
• Conduct customer discovery, competitive analysis, and market research to identify pain points and opportunities.
• Translate business needs into technical requirements with engineering.
• Collaborate with UX, marketing, sales, and veterinary support for seamless user experience and adoption.
• Define and track product performance metrics such as engagement, retention, and revenue impact.
• Write user stories, prioritize backlog, plan sprints, and lead demos.
• Present updates and roadmaps to executives, clients, and internal teams.
• Be the voice of the customer, gather feedback to refine features and drive improvement.
• Ensure AI solutions adhere to ethical standards and data privacy laws.

Skills

Product management

Agile/Scrum

Communication

Analytics

Cross-functional leadership

Tools

Jira

Trello

Asana

Google Analytics

Mixpanel

SQL

Job description

About CoVet

At CoVet, we're building AI-powered tools that help veterinary professionals spend less time on paperwork and more time caring for animals.

Veterinary teams are stretched thin. Long hours, administrative burden, and burnout are challenges across the industry. We're on a mission to change that. Our AI copilot helps veterinary professionals save time, improve workflows, and focus on what matters most: delivering exceptional patient care.

We're a globally distributed team united by a shared mission to support veterinary professionals through thoughtful technology. We move quickly, collaborate openly, and believe great ideas can come from anyone.

If you're excited by the opportunity to shape the future of veterinary medicine while working alongside an ambitious and supportive team, we'd love to meet you.

About the role

We are seeking a strong user-focused mindset Product Owner/ Product Manager to drive excellence across our product development lifecycle. This role is pivotal in understanding our users, their workflows, pain points, motivations, and feedback, turning those insights into clear product priorities and intuitive experiences. You will advocate for the user throughout the product development lifecycle, balance business objectives with user value, and ensure product decisions are grounded in feedback, evidence, and meaningful outcomes for our users.

You will work closely with cross-functional teams including Engineering, Design, and QA to remove blockers, align priorities, and help us ship high-impact features with confidence.

What You'll Do

• Support the development and execution of the product roadmap aligned with the company's vision and market trends.
• Define and uphold quality checkpoints across delivery stages (e.g., readiness criteria, QA sign-off, release protocols).
• Conduct customer discovery, competitive analysis, and market research to identify pain points and opportunities.
• Work closely with the engineering team to translate business needs into technical requirements.
• Partner with UX, marketing, sales, and veterinary support teams to ensure a seamless user experience and successful product adoption.
• Define and track key product performance metrics such as customer engagement, retention, and revenue impact.
• Write clear user stories, prioritize the backlog, plan sprints, and lead demos.
• Present product updates and roadmaps to stakeholders—executives, clients, and internal teams.
• Act as the voice of the customer, gathering feedback to refine features and drive continuous improvement.
• Ensure AI solutions adhere to ethical AI standards, compliance regulations, and data privacy laws.

Qualifications

Required:

• 3+ years’ experience as a Product Manager or Product Owner in a tech environment.
• Proven track record launching successful digital products or features (e.g., B2B platforms, consumer apps, SaaS).
• Demonstrated experience conducting user research, gathering feedback, and translating user needs into product decisions.
• Understanding of Agile/Scrum methodologies and modern project management tools (e.g., Jira, Trello, Asana).
• Strong product mindset: user-focused, curious, data-informed, and outcomes-focused.
• Excellent communication: able to translate technical ideas to non-technical audiences.
• Analytical mindset: experience defining KPIs and leveraging data tools (e.g., Google Analytics, Mixpanel, SQL).
• Experience with growth strategies, A/B tests, APIs, or cross-functional leadership.

Preferred:

• Background in UX design, user research, usability testing, and hands-on prototyping with tools such as Figma or Sketch.
• Experience launching mobile products or integrations.
• Fluency in one or more non-English languages (Spanish preferred).

Why Join Us

• Competitive salary and health, dental, and vision benefits.
• Remote-first culture with flexible working arrangements.
• Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry.

CoVet is proud to be an equal opportunity employer. We're committed to building a diverse, inclusive, and welcoming workplace where everyone can do their best work. If you require accommodations at any stage of the recruitment process, please let us know. We're happy to work with you to ensure an accessible and positive candidate experience.