Product Owner, Digital Security Credential & Data Intelligence

rbc; Montreal (administrative region); On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Total rewards program

Coaching and development opportunities

Dynamic, collaborative team

World-class training program

Job summary

RBC is seeking a Product Owner within Digital Security Credential & Data Intelligence to own the backlog and outcomes for one agile squad. The role balances seamless user experiences with strong security, enabling secure onboarding, device trust, and robust data analytics integration across RBC's digital channels.

You will partner with engineering, design and architecture, lead ceremonies, and drive adoption while maintaining documentation and self-service tooling.

Qualifications

• 4+ years in product ownership or similar delivering digital products or tech.
• Experience in agile delivery with backlog ownership.
• Strong stakeholder management and concise communication skills.
• Bilingual English and French required for Canada operations.

Responsibilities

• Own and prioritize squad backlog to drive platform adoption and client experience.
• Write clear stories and acceptance criteria; communicate trade-offs with pace.
• Partner daily with engineering, design, and architecture as an embedded squad member.
• Lead agile ceremonies and maintain a visible delivery plan with dependencies.
• Collaborate with business, product, and tech teams to unblock integration and drive adoption.
• Build and maintain scalable documentation, self-service tooling, and onboarding assets.
• Instrument and report adoption, authentication success, latency, and incident metrics.

Skills

Agile Methodology

API Management

Backlog Management

Business Analysis

Communication

Create User Stories

Digital Channels

Identity Access Management IAM

Product Development Lifecycle

Product Management

Single Sign-On SSO

Stakeholder Management

Tools

SQL

Analytics tools

Job description

Job Description

As a Product Owner within Digital Security Credential & Data Intelligence, you own the backlog and outcomes for one agile squad on RBC's Digital Security Product team. This work requires a balance of creating seamless user experiences while ensuring a high standard of protection for our clients and the organization.

You will be working on:

• Login ID and Passwords: aligning to standards, managing large scale change management
• Digital Enrolment & Password resets: creating secure and seamless experiences to onboard clients onto all our digital channels and the ability to manage their passwords.
• Trusted device: driving the adoption, and creating new pathways for clients to trust their devices.
• Data Intelligence: managing or implementing device analytics, behavioral biometrics, geolocation data and integrate them to drive improve risk management and improved customer experience.

What will you do?

• Own and prioritize your squad's backlog against platform adoption, migration, and client experience outcomes
• Write clear stories and acceptance criteria; make and communicate trade-off decisions with pace
• Partner daily with engineering, design, and architecture as an embedded squad member
• Lead agile ceremonies and keep a dependency-heavy delivery plan honest and visible
• Work directly with partner line of business, product and technology teams, understand their constraints, unblock their integration, and make adoption the path of least resistance
• Build and maintain the documentation, self-service tooling, and onboarding assets that scale the platform beyond your own capacity
• Instrument and report on adoption, authentication success, latency, and incident metrics
• Ensuring we have proper monitoring built in, and all the reporting to meet audit expectations

What do you need to succeed?

Must-have

• 4+ years in product ownership, product management, business analysis, or a comparable role delivering digital or technology products
• Comfort working across business and technology, API-level conversations and executive-readable summaries in the same day
• Experience in agile delivery with genuine backlog ownership
• Strong stakeholder skills; you can hold a standard and keep a partner team on your side
• Clear, concise written and verbal communication
• Baseline understanding of authentication, SSO, or identity concepts and a real appetite to go deeper
• High personal ownership and resilience, migrations rarely go exactly to plan
• Change management experience, working closely with enablement teams ensuring transparency in what is changing
• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs

Nice-to-have

• Experience with platform, API, or internal-customer products
• Familiarity with SSO, OIDC/OAuth 2.0, SAML, MFA, or CIAM platforms
• Prior involvement in a system migration, decommissioning, or consolidation program
• Financial services, fintech, or payments background
• SQL, analytics tooling, or experimentation experience
• Agile certification (CSPO, SAFe POPM) or equivalent applied experience

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

Job Skills

Agile Methodology, API Management, Backlog Management, Business Analysis, Communication, Create User Stories, Digital Channels, Identity Access Management (IAM), Product Development Lifecycle, Product Management, Single Sign-On (SSO), Stakeholder Management

Additional Job Details

Address:1 PLACE VILLE MARIE:MONTRÉALCity:MontréalCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:Regular Pay Type:SalariedPosted Date:2026-09-18Application Deadline:2026-10-03Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

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