Product Owner, Digital Security Credential & Data Intelligence

Socket.dev; Montreal (administrative region); On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards Program

Bonuses and stock where applicable

Coaching and development opportunities

World-class training in financial tech

Job summary

RBC is seeking a Product Owner for the Digital Security Credential & Data Intelligence squad. You will own the backlog and outcomes for Agile delivery, balancing seamless user experiences with strong security for clients and the organization.

You will collaborate with engineering, design, and architecture, drive adoption, and create scalable documentation and onboarding assets to support platform growth.

Qualifications

• 4+ years in product ownership, product management, business analysis, or a similar role delivering digital or technology products.
• Comfort working across business and technology, API-level conversations and executive-readable summaries in the same day.
• Experience in agile delivery with genuine backlog ownership.
• Strong stakeholder skills; ability to align partner teams.
• Clear, concise written and verbal communication.
• Baseline understanding of authentication, SSO, or identity concepts.
• High personal ownership and resilience during migrations.
• Change management experience with enablement teams.
• Bilingualism (English and French) required for RBC collaborations across Canada.

Responsibilities

• Own and prioritize your squad's backlog to improve platform adoption and client experience.
• Write clear user stories and acceptance criteria; communicate trade-offs clearly.
• Collaborate daily with engineering, design, and architecture as an embedded squad member.
• Lead agile ceremonies and maintain a transparent, dependency-driven delivery plan.
• Work with business, product, and technology teams to unblock integration and drive adoption.
• Create and maintain scalable documentation, self-service tooling, and onboarding assets.
• Instrument and report on adoption metrics, authentication success, latency, and incidents.
• Ensure monitoring and reporting meet audit requirements.

Skills

Backlog ownership

Agile delivery

Stakeholder management

Written and verbal communication

Bilingual English/French

Job description

Job Description

What is the opportunity?

As a Product Owner within Digital Security Credential & Data Intelligence, you own the backlog and outcomes for one agile squad on RBC's Digital Security Product team. This work requires a balance of creating seamless user experiences while ensuring a high standard of protection for our clients and the organization.

You will be working on:

• Login ID and Passwords: aligning to standards, managing large scale change management
• Digital Enrolment & Password resets: creating secure and seamless experiences to onboard clients onto all our digital channels and the ability to manage their passwords.
• Trusted device: driving the adoption, and creating new pathways for clients to trust their devices.
• Data Intelligence: managing or implementing device analytics, behavioral biometrics, geolocation data and integrate them to drive improve risk management and improved customer experience.

What will you do?

• Own and prioritize your squad's backlog against platform adoption, migration, and client experience outcomes
• Write clear stories and acceptance criteria; make and communicate trade-off decisions with pace
• Partner daily with engineering, design, and architecture as an embedded squad member
• Lead agile ceremonies and keep a dependency-heavy delivery plan honest and visible
• Work directly with partner line of business, product and technology teams, understand their constraints, unblock their integration, and make adoption the path of least resistance
• Build and maintain the documentation, self-service tooling, and onboarding assets that scale the platform beyond your own capacity
• Instrument and report on adoption, authentication success, latency, and incident metrics
• Ensuring we have proper monitoring built in, and all the reporting to meet audit expectations

What do you need to succeed?

Must-have

• 4+ years in product ownership, product management, business analysis, or a comparable role delivering digital or technology products
• Comfort working across business and technology, API-level conversations and executive-readable summaries in the same day
• Experience in agile delivery with genuine backlog ownership
• Strong stakeholder skills; you can hold a standard and keep a partner team on your side
• Clear, concise written and verbal communication
• Baseline understanding of authentication, SSO, or identity concepts and a real appetite to go deeper
• High personal ownership and resilience, migrations rarely go exactly to plan
• Change management experience, working closely with enablement teams ensuring transparency in what is changing
• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs

Nice-to-have

• Experience with platform, API, or internal-customer products
• Familiarity with SSO, OIDC/OAuth 2.0, SAML, MFA, or CIAM platforms
• Prior involvement in a system migration, decommissioning, or consolidation program
• Financial services, fintech, or payments background
• SQL, analytics tooling, or experimentation experience
• Agile certification (CSPO, SAFe POPM) or equivalent applied experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

Job Skills

Agile Methodology, API Management, Backlog Management, Business Analysis, Communication, Create User Stories, Digital Channels, Identity Access Management (IAM), Product Development Lifecycle, Product Management, Single Sign-On (SSO), Stakeholder Management

Additional Job Details

Address: 1 PLACE VILLE MARIE:MONTRÉAL

City: Montréal

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-09-18

Application Deadline: 2026-10-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.