Product Manager, Salesforce

Lightspeed; Montreal; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading company in the tech industry is seeking a Product Manager (Salesforce) to join their Global Information Systems Team. The role involves managing stakeholders, optimizing business processes, and collaborating with technical teams to enhance product performance. This position offers autonomy, a flexible work culture, and opportunities for professional growth.

Benefits

Flexible paid time off policy

Extended Healthcare benefits

Health and wellness benefit of $500 per year

Paid leave and assistance for new parents

Mental health online platform and counseling & coaching services

Qualifications

• Experience in Product Management or Business Analysis in SaaS implementations.
• Intermediate knowledge of standard Salesforce features.
• Proven success managing complex projects across multiple functional groups.

Responsibilities

• Building trusted relationships and managing stakeholders.
• Facilitating the development of new business processes and identifying areas for optimization.
• Managing the agile development process, including sprint and release planning.

Skills

Product Management

Business Analysis

Agile Methodologies

Stakeholder Management

Salesforce Knowledge

Project Management

Education

Salesforce and Scrum Master certification

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We're looking for a Product Manager (Salesforce) to join our Global Information Systems Team. You will be responsible for leveraging best practices, understanding internal customer needs, translating them into clear, actionable direction and working hand-in-hand with development as the voice of the business.

What you’ll be doing :

• Building trusted relationships and managing stakeholders;
• Understanding and documenting business processes, requirements, scenarios, pain points;
• Facilitating in developing new business processes and identifying areas for optimization;
• Analyze and propose new solutions to improve business performance;
• Translating business requirements into instructions for technical teams to execute, and clarifying any issues throughout the development process;
• Managing the agile development process, including sprint and release planning, user acceptance testing, and other related ceremonies;
• Change management, including the development of training materials, communication plans, launch schedules;
• Cross-functional collaboration with various product & technology teams, corporate data, Go-To-Market;
• Contribute to the overall management and development of the IS Product Management Practice, by continuously working to establish best practices and improve ways of working.

What you need to bring :

Our team is responsible for ensuring everyone across the organization has the tools and systems in place to effectively do their jobs.

We're looking for a candidate who has experience with the following :

• Demonstrated Product Management or Business Analyst in the SaaS implementations;
• An impressive ability to translate between business and technical stakeholders;
• Intermediate knowledge of standard Salesforce features;
• Proven success managing complex projects across multiple functional groups;
• Show of usage of Agile Methodologies such as scrum;
• Proven ability to drive decisions, positively influence other team members, and thrive in an entrepreneurial environment;
• Strong organizational skills with a demonstrated ability to pivot and reprioritize across multiple projects;
• Demonstrated abilities in leading design workshops, proposing solutions and building corresponding artifacts;
• Salesforce and Scrum Master certification preferred.

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services

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