Product Manager, Process Automation

Nesto Inc.; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading mortgage technology company in Montreal seeks an Automation Specialist to enhance productivity through AI-driven automation within the product department. Candidates should have 5+ years of experience, proven skills in automating processes, and strong analytical abilities. This role offers competitive benefits including generous time-off, health plans, and a hybrid work model.

Benefits

Employee mortgage program

Generous time-off policy

Premium benefits plan

Health and wellness budget

International work program

Dog-friendly office

Qualifications

• 5+ years of experience in a product management or similar role, preferably in a tech-focused setting.
• Hands-on experience implementing process automation using AI technologies.
• Proven track record in automation with experience using AI and Large Language Models (LLMs).

Responsibilities

• Identify opportunities to automate processes within the product department.
• Design and implement AI-driven automation solutions.
• Connect automation workflows with various tools.

Skills

Process automation

AI technologies

Analytical skills

Communication skills

Tools

Jira

Confluence

Figma

GitHub

Slack

ServiceNow

Job description

Overview

Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.

• Our clients love our positive, empowering, and transparent mortgage financing experience. Our 4.5-star Google reviews talk by themselves!
• We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team, makes everything possible!
• Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.

About the role

In this role, you’ll report directly to the Chief Product Officer. This is a supporting role that spans the entire Product Department, so you won’t be part of a specific team. As the first person in this position, you\'ll need to take ownership of your day-to-day work to succeed.

The primary goal is to automate processes to augment the productivity of internal teams. You will focus on how AI can be used as a tool for internal productivity, starting by automating work within the Product department with the possibility of supporting departments like HR and Finance over time.

What you’ll be doing

• Identify opportunities to automate processes within the product department and across the organization.
• Design and implement automation solutions driven by artificial intelligence using orchestration platforms or by using other methods.
• Connect automation workflows with tools like Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
• Work with product teams and other departments to understand their processes and needs.
• Test and confirm automation solutions meet business requirements.
• Monitor and improve automation workflows for ongoing efficiency.
• Keep up with the latest artificial intelligence and automation technologies and practices.
• You will report directly to the Chief Product Officer.

Who we are looking for

• 5+ years of experience in a product management or similar role, preferably in a tech-focused setting.
• Hands-on experience implementing process automation using artificial intelligence technologies.
• You should have a proven track record in automation, with a preference for experience using AI and Large Language Models (LLMs).
• Expertise in current artificial intelligence orchestration platforms and tools.
• Proven ability to integrate automation workflows with platforms such as Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
• Strong analytical skills to spot and prioritize automation possibilities.
• Excellent communication and teamwork skills to collaborate across departments.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Take advantage of nesto\'s employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year.
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.
• Access to an annual health and wellness budget.
• Take your work internationally with our temporary international work program.
• Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly!

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.

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