Product Manager/Owner

Flexstaf IT; Mississauga; Hybrid; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary range

Annual Performance Award up to 10%

Payment in lieu for vacation and benefi

Defined benefits pension plan

Employee discounts and wellness

Job summary

Canadian Blood Services is seeking an Associate Director to lead Integrated Business Management within Supply Chain. You will own IBP, strengthen governance and performance management, and collaborate with Finance, Donor Experience, Corporate Relations, Manufacturing, and Digital Solutions to align strategic priorities with resources.

The role emphasizes leadership through influence, cross-functional collaboration, and continuous improvement to enhance forecasting and decision quality.

Qualifications

• Bachelor’s degree in related field; MBA/assets are a plus.
• 5–10 years in IBP or related planning领域 across supply chain/finance/operations.
• Proven experience implementing IBP/S&OP in complex organizations.
• Strong business acumen; translate priorities into KPIs and insights.
• Experience with planning technologies and analytics tools is an asset.

Responsibilities

• Lead integrated business planning, governance, and decision-making processes.
• Strengthen planning capabilities, governance, and operating rhythms across the organization.
• Facilitate cross-functional planning discussions and balance competing priorities.
• Monitor performance, identify root causes, and provide actionable recommendations.
• Support modernization initiatives for forecasting, visibility, and decision quality.

Skills

IBP expertise

Leadership

Stakeholder management

Change management

Analytics capabilities

Education

Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Operations Management, Finance, Healthcare Administration, Information Systems

MBA or professional certifications (APICS/ASCM, Oliver Wight) considered assets

Tools

SAP IBP

SAP S/4HANA

Scenario modeling

Advanced analytics

Job description

About The Role:

Canadian Blood Services is looking for a temporary full-time Associate Director - Integrated Business Management to join our Supply Chain division.

The Integrated Business Management function is responsible for strengthening Integrated Business Planning (IBP) capabilities across Canadian Blood Services, ensuring strategic priorities, operational plans, financial objectives, and organizational resources are aligned through an integrated planning and decision-making framework. Reporting to the Director, Supply Chain Technology and Enablement, you will serve as the Supply Chain process owner for Integrated Business Planning, leading efforts to strengthen planning capabilities, governance, performance management, and decision-making processes across the organization.

In this role, you will strengthen planning processes, governance, performance management, and decision-making frameworks to ensure alignment between strategic priorities, operational plans, financial objectives, and organizational resources. Working cross-functionally with Supply Chain, Finance, Donor Experience, Corporate Relations & Collections, Medical Affairs & Innovation, Manufacturing, Digital Solutions & Technology, and Strategy, you will facilitate and continuously improve planning forums and governance processes while establishing new planning and alignment processes that will be foundational to the organization's planning maturity.

Success in this role requires strong leadership through influence, facilitation, and collaboration, partnering with stakeholders across the organization to drive integrated decision-making and organizational alignment. This position currently has no direct reports, though the structure may evolve as the function matures.

Formula for success:

• Using your expertise in integrated business planning, you will establish and strengthen planning frameworks, governance, and operating rhythms that improve alignment across the organization.
• Drawing on your ability to lead through influence, you will bring together stakeholders from multiple functions to facilitate planning discussions, resolve competing priorities, and support balanced decision-making.
• You will connect strategic, operational, and financial planning activities, helping leaders understand implications, identify risks and opportunities, and make informed business decisions.
• Applying strong analytical and problem-solving skills, you will monitor performance, identify root causes of planning challenges, and provide actionable recommendations that improve results.
• Through effective facilitation and communication, you will guide planning forums and escalation processes, ensuring decisions are aligned, transparent, and supported by relevant information.
• Leveraging your understanding of planning processes and technology, you will support modernization initiatives and continuous improvement efforts that enhance forecasting, visibility, and decision quality.

Desired education & skills:

• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Operations Management, Finance, Healthcare Administration, Information Systems, or a related field; MBA or relevant professional certifications (APICS/ASCM, Oliver Wight) are considered assets.
• 5–10 years of progressive experience in Integrated Business Planning (IBP), supply chain planning, operations, strategy, finance, business transformation, or related disciplines.
• Proven experience implementing and enhancing IBP, S&OP, or cross-functional planning frameworks within complex organizations.
• Strong business acumen and analytical capabilities, with the ability to translate strategic priorities into operational plans, KPIs, and actionable insights.
• Demonstrated success leading business process improvement, operating model design, and transformation initiatives.
• Experience with planning technologies and analytics tools such as SAP IBP, SAP S/4HANA, scenario modeling, advanced analytics, or other decision-support platforms is an asset.
• Strong leadership, stakeholder management, and change management skills, including facilitation, influencing, negotiation, capability development, and continuous improvement.
• Excellent communication, planning, organizational, and interpersonal skills, with the ability to collaborate effectively across functions; experience in healthcare, manufacturing, supply chain, biologics, or other regulated environments is an asset.

What we offer you:

• Competitive base salary range.
• Annual Performance Award up to 10%.
• Payment in lieu for vacation and benefits
• Defined benefits pension plan.
• Employee discounts, wellness programs and professional advancement opportunities.

What You Can Expect

• This role will work in a hybrid environment with requirements to be onsite at one of Canadian Blood Services location at least 40% of the time/2 days of the week.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day.
• Travel up to 25% of the time to other CBS locations, as required to support business needs.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.