Product Manager, Omni Fulfillment

Insight Global (United States); Vancouver; On-site; CAD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking a Product Manager, Omni Fulfillment for a retail client based in Vancouver or Seattle. This role will own capabilities across OMS, Sourcing, EDD, and fulfillment execution, partnering with Engineering, Operations, program, Analytics, and external vendors to deliver scalable omni-channel fulfillment experiences.

The position blends hands-on delivery with forward-looking strategy, including capacity planning and data-driven optimization to improve North American delivery

Qualifications

• 3-5 years of Product Management experience
• Experience with OMS, omni-channel fulfillment, inventory, EDD concepts or supply chain
• Strong prioritization, MVP mindset and trade-offs

Responsibilities

• Own capabilities across OMS, Sourcing, EDD, and fulfillment execution
• Partner with Engineering, Operations, program, Analytics and vendors
• Deliver scalable and resilient omni-channel fulfillment experiences
• Engage in capacity planning and data-driven optimization

Skills

Product mindset

Cross-functional collaboration

Data-driven decision making

Excellent communication

Tools

IBM Sterling OMS

Job description

Job Description

Insight Global is looking for a Product Manager, Omni Fulfillment for retail client based in Vancouver or Seattle. This individual will join the fulfillment Product team within Global Digital, which owns the capabilities responsible for how customer orders are sourced, promised, and fulfilled across stores, distribution centres, and global regions.

The Product Manager will own highly visible, business-critical capabilities across OMS, Sourcing, EDD, and fulfillment execution, partnering with Engineering, Operations, program, Analytics, and external vendors to deliver scalable and resilient omni-cannel fulfillment experiences. The role offers a strong mix of hands-on delivery and forward-looking strategy, including initiatives around North American estimated delivery dates, store fulfillment, configuration management, and data-driven capacity planning.

Skills and Requirements

3-5 years of Product Management experienceExperience within OMS, sourcing, omni-channel fulfillment, inventory, EDD concepts or supply chainStrong product judgement around prioritization, MVPs and trade-offsComfort working with technical platforms and data-driven productsExcellent communicator who can work effectively with senior/executive stakeholders and cross-functional teamsExperience with IMB Sterling OMSRetail or large-scale e-commerce backgroundExperience with ML/data-driven capacity or fulfillment models

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].