Product Manager- 12 Month Contract

Loblaw Companies Limited; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Loblaw Companies Limited in Toronto is seeking a Product Manager for PC Optimum, Canada’s largest loyalty program. This role involves driving product strategy, collaborating with design and engineering teams, and ensuring an exceptional customer experience.

The successful candidate will have a customer-first approach, a minimum of 3 years of product management experience, and the ability to lead cross-functional teams. Join Loblaw Digital and be part of an innovative eCommerce environment.

Qualifications

• Minimum 3 years of agile product management experience.
• Experience leading cross-functional teams in Engineering and Design.
• Strong analytical skills for product decision-making.

Responsibilities

• Create and manage a product roadmap with cross-functional teams.
• Own the product backlog and prioritize tasks for the dev team.
• Use analytics and user feedback for product development.

Skills

Relationship building

Customer-first approach

Agile product management

Testing and experimentation

Education

Formal business education

Job description

A at Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce and Loyalty Rewards experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

The impact you'll make

As a Product Manager for PC Optimum, you’ll have the rare opportunity to own the customer experience, design, architecture, and implementation of Canada’s largest loyalty program. You’ll drive product strategy and collaborate with design and engineering teams to develop and launch new features. If you’re enthusiastic about user experience, technology, business, and love to get things done, this is where you belong.

Please note this is a 12-month contract opportunity.

What you'll do

• Work with Users, Developers, Product Designers, Merchandisers, Marketers, Operations specialists and Customer Service to create and manage a meaningful product roadmap
• Own the product backlog including daily prioritization, grooming, writing user stories and generally keeping the dev team unblocked and running as fast as possible
• Create sound hypotheses for any new product development and ensure we’re building out things that make sense
• Use analytics to make key product decisions
• Participate in collecting feedback from users and translating these findings into product development

Does this sound like you?

• Relationship building comes naturally to you, and you have been a part of cross‑functional teams (both customers and colleagues)
• You have a customer‑first approach to building products, leveraging research and data paired with empathy to build experiences that create customer loyalty
• You are obsessed with testing, and experimentation is a core pillar of how you approach product development – you aren’t happy unless you’ve learned something after shipping
• Experience leading Engineering, Design, Data Science & other business teams
• Minimum 3 years of agile product management experience
• Some formal business education and/or experience working on a loyalty program

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and have the support of world‑class technologies to craft products our customers will love.

Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Employment Type: Full time

Type of Role: Regular

Salary Range: $80,000.00 - $110,000.00 per year