Product Manager

Priceline.com LLC; Toronto; On-site; CAD 100,000 - 120,000; Full time

Benefits offered by this job

Health & wellness

Paid time off

Hybrid work model

Retirement plans

Travel perks

Volunteer days

Job summary

Priceline in Toronto, Canada is seeking a Product Manager for Packages to own the long-term vision and roadmap for the Packages team, spanning the checkout experience, post-booking steps, and supplier integrations. You will partner with engineers and designers to deliver customer‑facing features and drive conversion across the portfolio.

This role emphasizes data‑driven decisions, A/B testing, and AI opportunities to improve efficiency and personalization at scale.

Qualifications

• 3-5 years of product management experience in ecommerce or travel.
• Strong communication and stakeholder influence across web and mobile.
• Experience with product operating models and agile delivery.

Responsibilities

• Define and own the long-term vision, strategy, and roadmap for Packages.
• Balance feature delivery with technical debt and platform enablement.
• Prioritize backlog with engineering and design leads to meet outcomes.
• Collaborate with UX designers, researchers, marketing, and engineering.
• Leverage data, experiments, and KPIs to drive decisions and OKRs.
• Identify AI opportunities to modernize checkout and post-booking flows.

Skills

Product management

Agile methodologies

Cross-functional delivery

Data-driven decisions

Customer focus

AI in product

Tools

Elixir

Java

Node.js

Job description

This role is eligible for our hybrid work model: 2 days in-office. This job posting is for an existing, currently vacant position.

Product Manager, Packages

Our Product Design and Management teams work tirelessly to understand what our customers need and make it a reality. They're the ones who make our deals come to life and our user experience simple and intuitive.

Why this job's a big deal:

You'll lead product for the Packages Book & Service team, which owns everything that happens once a customer selects their package: the checkout experience, the behind-the-scenes booking steps, and the post-booking experience. Packages allow travelers to bundle flights, hotels, and rental cars into a single trip (unlocking exclusive discounts they can't get by booking each piece separately) and are among the highest-value bookings on Priceline, so every improvement to checkout conversion has meaningful business impact. Your team's work spans making checkout clear and trustworthy, helping customers recover from booking and payment errors so they complete their trip instead of abandoning it, and improving how customers manage their trip after purchase. Beyond the booking itself, you'll look for opportunities in the post-booking experience to further drive conversion and revenue across the portfolio. Because checkout is a shared platform, you'll drive outcomes largely through influence, partnering closely with our Checkout, Flights, Hotels, Rental Cars, and Customer Care teams. You'll also support the broader Packages & Travel Services portfolio, including in-path travel protection and the Priceline credit card.

In this role, you will get to:

• Drive Product Strategy & Discovery: Define and own the long-term vision, strategy, and roadmap for your Packages team, translating market trends and customer feedback into actionable opportunities.
• Execute within the POM: Act as a "daily driver" of the Product Operating Model, balancing the delivery of new customer-facing features with essential technical debt remediation and platform enabler work.
• Own the Backlog: Lead the prioritization, sequencing, and refinement of the product backlog, partnering closely with engineering and design leads to ensure work is feasible and aligned with desired outcomes.
• Collaborate Cross-Functionally: Partner with Product Designers, UX Researchers, Marketing, and Engineering teams (specializing in Elixir, Java, and Node.js) to design end-to-end solutions across internal platforms and third-party supplier integrations.
• Champion Data-Driven Decisions: Leverage big data, real-time analytics, and A/B testing frameworks to validate hypotheses and measure product performance against key OKRs and KPIs.
• Drive Innovation: Identify opportunities to leverage AI and automation to modernize legacy search and booking processes, improving efficiency and personalization at scale.

Who you are:

• 3-5 years of product management experience, preferably within ecommerce or travel-related domain.
• Self-Starter: Packages is a complex product with many moving parts across flights, hotels, rental cars, and shared checkout systems. You thrive in that kind of complexity, digging in on your own to learn how things work, investigating problems end to end, and driving toward solutions without waiting for a clear path to be handed to you.
• POM Practitioner: Proven experience operating effectively within a Product Operating Model, with a strong grasp of Agile methodologies and cross-functional delivery.
• Customer Focused: Advocate for the customer. You understand how to design features for different customer segments across web and native app experiences.
• Analytical Mindset: Highly skilled at using data to drive prioritization, define success metrics, and reduce ambiguity into clear, actionable components.
• AI Champion: Comfortable integrating AI into both your personal workflows and your product solutions. Always looking for opportunities to leverage AI to help yourself and your team deliver faster for your customers.
• Exceptional Communicator: Ability to influence stakeholders at all levels, translating complex technical constraints into clear business trade-offs.
• Values-Driven: An illustrated history of living the Priceline values: Customer, Innovation, Team, Accountability, and Trust.
• Ethical Leader: You believe that "The Right Results, the Right Way" is a way of life, maintaining unquestionable integrity and ethics in all professional dealings.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant. The salary range for this position is CAD 100,000-120,000 #LI-Hyrbid #LI-RC1

Who We Are

WE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers. Our culture is unique and inspiring (that’s what our employees tell us). We're a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn't stabilized. We're on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration. Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable. If you want to be part of something truly special, check us out!

Flexible work at Priceline

Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.

Perks & Benefits at Priceline

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together
• Specific benefits and programs vary by location.

Inclusion is a Big Deal!

To be the best travel dealmakers in the world, we believe our team should reflect the broad range of customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.

Priceline is a proud equal opportunity employer.

We embrace and celebrate the unique lenses through which our employees see the world.

We’d love for you to join us and help shape what makes our team extraordinary.