Product Designer

Loblaw Companies Limited; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Loblaw Digital in Toronto leads the design of the next generation of eCommerce experiences. We’re seeking a designer with 1–3+ years releasing consumer and enterprise experiences, fluent in Figma, and comfortable collaborating across Product, Tech and Design to shape journeys and interfaces.

You’ll drive problem discovery, interaction design, and visual direction, while ensuring accessibility and scalable design systems across our platforms.

Qualifications

• 1-3+ years designing consumer or enterprise experiences in cross-functional teams.
• Proficiency with Figma including components, auto layout and prototyping.
• Interest in AI tools to augment design workflows.

Responsibilities

• Lead UX design tasks across problem discovery, interaction design, art direction and design systems.
• Create high-fidelity interfaces and articulate visual personality and tone.
• Develop and iterate on journey maps, information architecture, user flows and wireframes.
• Contribute to design research, validation and performance tracking post-launch.
• Align designs with accessibility and inclusive design practices (AODA).

Skills

Collaboration

Critical thinking

AI in design

Tools

Figma

Job description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the most engaging online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

What you’ll do

• Problem Discovery, Definition & Goal Setting: You’ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You’ll facilitate discovery sessions and workshops that align your team around clearly defined problem statements and goals.
• Interaction Design: You know when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces. Your work product will include journey maps, service blueprints, information architecture, user flows, and wireframes.
• Art Direction & Visual Design: You’ll design the high-fidelity interfaces that we build. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product.
• Design Systems Thinking: You’ll ensure that design solutions utilize and further the team's design system, and leverage or iterate on existing patterns whenever possible. You’ll identify undefined or inconsistent patterns and propose scalable solutions. You’ll encourage and facilitate the shared naming of elements across design and development on the team.
• Design Research, Validation & Iteration: You’ll contribute to and lead user and market research activities, and synthesize their results. You’ll leverage a range of mixed methods tools from generative to evaluative, experimentation, and in-market performance to improve your work. You’ll track the performance of your work post-launch and continue to optimize based on data.
• Inclusive Design: You’ll ensure that our digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You have an applied understanding of AODA design requirements and can apply knowledge of inclusive design ‘grey areas’ that may not be legal requirements, but improve our digital products for everyone.

Does this sound like you?

• The Candid Collaborator: You provide clear and direct feedback regularly, which benefits your partners and team members. You're comfortable with being uncomfortable, and approach difficult situations with optimism. You care personally, challenge directly, and communicate with candor and courage.
• The Critical Thinker: You ask questions to clarify ambiguous problems, and listen actively in order to understand opportunities to improve experiences and processes. You are resilient to change, invigorated by growth, and are constantly learning and challenging the norms around you.

Your qualifications should include:

• 1-3+ years of experience working as a designer on cross-functional teams releasing consumer experiences or enterprise products
• Experience with Figma, with proficiency in components, auto layout, and prototyping for scalable design
• Curiosity and experimentation with AI tools in your design workflows, and a willingness to think critically and learn more
• having A portfolio with recent case studies that demonstrate:
  • Beautiful, accessible, scalable digital experiences that you have shipped
  • Your approaches to problem framing and solutions, while balancing stakeholder needs and technical constraints
  • Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success
  • The key performance indicators you used to measure the effectiveness of your solutions
  • How you have applied and/or contributed to design systems
  • Your experience working in a cross-functional team of Product, Tech and Design peers

How You’ll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture.We believe great people model our values, are authentic, build trust and make connections.

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Employment Type:

Full time

Type of Role:

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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