Product Coordinator - Export

Tolko; Vernon; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Relocation support

Benefits package

Job summary

Tolko is seeking a Product Coordinator - Export to join our Vernon, BC head office. You will gather and analyze product supply data, manage the export process, and coordinate with mills, customers, and internal teams to ensure timely shipments.

You’ll use your communication and problem-solving skills to respond to shifts in demand and optimize order handling, while supporting strong relationships across the sales and logistics functions.

Qualifications

• Post-secondary education in business, forestry, manufacturing or equivalent experience.
• Strong written and verbal communication.
• Self-starter and collaborative team player.
• Experience providing positive customer experience, with proven relationship and conflict management.
• Proven problem-solving and critical thinking skills, with the ability to provide multiple solutions to a given challenge.
• High level of ability in Outlook (email management) and Excel (formulas, pivot tables, lookups).
• Strong understanding of general accounting principles.
• Working knowledge of up and down stream supply chain structure.
• Experience using a sales system (AX or other).
• Experience in forestry or wood products is an asset.

Responsibilities

• Gather, analyze, and communicate product supply information to manage working capital and on-time shipment.
• Manage the end-to-end export process, including ordering products from the mills, container loadings and booking requests, as well as communication with internal and external stakeholders.
• Exercise independent judgment in resolving export-related issues, prioritizing shipments, and handling exceptions and urgent requests.
• Respond quickly and proactively to supply and demand shifts via market allocation processes.
• Use problem-solving skills to suggest changes to individual orders when production does not meet order file.
• Liaise with sales and agents closely on customer requirements.

Skills

Written and verbal communication

Supply chain awareness

Problem solving

Critical thinking

Self-starter

Team player

Customer experience

Relationship management

Conflict management

Multitasking

Adaptability

Education

Post-secondary education in business, forestry, manufacturing or equivalent

Tools

AX or other sales system

Outlook

Excel

Job description

Our Product Coordinator - Exportis a strategic thinker with a knack for coordination and communication. They thrive in a dynamic environment, enjoy managing product supply and inventory levels, and are crucial in maximizing resources and building strong relationships. If this sounds like you, read on to discover more about this exciting opportunity!

We’re looking for a Product Coordinator - Export to join our head office located in Vernon, British Columbia. Our head office houses Tolko’s corporate services groups including Sales, Marketing & Logistics, Finance, Accounting & Credit, IT, Procurement and Human Resources.

Our ideal candidate has the following qualifications:

• Post-secondary education in business, forestry, manufacturing or equivalent experience.
• Strong written and verbal communication skills.
• A motivated self-starter and collaborative team player.
• Experience providing positive customer experience, with proven relationship and conflict management
• Proven problem-solving and critical thinking skills, with the ability to provide multiple solutions to a given challenge.
• High level of ability in Outlook (email management) and Excel (formulas, pivot tables, lookups).
• Strong understanding of general accounting principles.
• Working knowledge of up and down stream supply chain structure.
• Experience using a sales system (AX or other).
• Experience in forestry or wood products is an asset.

We value diversity at Tolko and know that experience and knowledge comes in many forms.

In this role, you will:

• Gather, analyze, and communicate product supply information to manage working capital and on-time shipment.
• Manage the end-to-end export process, including ordering products from the mills, container loadings and booking requests, as well as communication with internal and external stakeholders.
• Exercise independent judgment in resolving export-related issues, prioritizing shipments, and handling exceptions and urgent requests.
• Respond quickly and proactively to supply and demand shifts via market allocation processes.
• Use problem-solving skills to suggest changes to individual orders when production does not meet order file.
• Liaise with sales and agents closely on customer requirements.

So, what’s in it for you?

• You’ll take on anexciting new challengewithsupportive team members.
• You’ll earn acompetitive salarybased on your skills and experience.The expected base salary range for this position is$60,000 to $80,000 per year.
• You’ll be eligible forexcellent benefits, so you don’t have to choose between your bottom line and your wellbeing or your future.
• You may also be eligible for relocation support including community connections so you can live (and play) where you work.
• You’ll be supported incontinued developmentthrough on-the-job training and mentorship.
• You’ll be part of a positive, innovative, and inclusive work environment.

The North Okanagan Valley includes the communities of Vernon, Armstrong, Lavington, Lumby and Lake Country, British Columbia. Surrounded by lakes, these communities provide family-friendly living with lots of amenities and beautiful weather. Visit one of our local wineries or fine dining restaurants, go boating, hiking, biking, skiing, catch a round of golf, or visit a local market to pick up fresh fruit and produce… whatever your pleasure, you’ll find it here. Watch this video to learn about the region and find out why life is better here.