Product Advisor

Abbotsford Nissan; Abbotsford; On-site; CAD 42,000 - 65,000; Full time

Job summary

Abbotsford Nissan is seeking an ambitious Automotive Sales Consultant to join our team in Abbotsford, BC. The Product Advisor will greet customers, assess needs, present vehicle options, and clearly explain features and pricing.

You will conduct test drives, assist through the purchase process, and coordinate with management to ensure an outstanding showroom experience. Daily duties include maintaining product knowledge, following up with leads, preparing documentation, and supporting a positive

Qualifications

• Customer service and sales skills to build relationships and close vehicle purchases.
• Clear and professional communication to explain product information and pricing options.
• Analytical ability to understand customer needs and compare options.
• Product knowledge to stay current on model features and incentives.
• Experience with automotive or retail sales is an asset.
• Willingness to work evenings and weekends as required.
• Proficiency with CRM or dealership software is beneficial.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet and engage customers, assess needs, and present suitable vehicle options.
• Explain features, benefits, and pricing clearly to customers.
• Conduct test drives and support customers through the purchase process.
• Coordinate with management to ensure a consistent customer experience.
• Maintain up-to-date product knowledge and follow up with leads and existing customers.
• Prepare accurate documentation and contribute to a positive showroom environment.

Skills

Customer service

Sales

Communication skills

Analytical skills

Product knowledge

Inventory awareness

CRM software

Dealership software

Tools

CRM software

Dealership software

Inventory management systems

Job description

I am looking for an ambitious, professional, and client-focused Automotive Sales Consultant to join our team representing a premium automotive brand.

This is an opportunity for someone who understands the importance of relationship building and taking care of their clients.

Role Description The Product Advisor is a full-time, on-site role based at Abbotsford Nissan in Abbotsford, BC. In this role, you will greet and engage customers, assess their needs, and present suitable vehicle options while clearly explaining features, benefits, and pricing. You will conduct test drives, support customers through the purchase process, and coordinate with management.

Daily responsibilities include maintaining up-to-date product knowledge, following up with leads and existing customers, preparing accurate documentation, and contributing to a positive showroom environment. You will work closely with the management to ensure a consistent, customer-centered experience.

Qualifications

• Candidates should possess strong Customer Service and Sales skills to build relationships, understand customer needs, and support successful vehicle purchases.
• Candidates should possess clear and professional Communication skills, including active listening and the ability to explain product information and pricing options.
• Candidates should possess Analytical Skills to understand customer requirements, compare product options, and support informed decision-making.
• Candidates should possess basic Product Management skills related to maintaining product knowledge, staying current on model features, and understanding inventory.
• Previous experience in automotive sales or retail sales is an asset.
• Comfort working in a fast-paced, customer-facing environment, including evenings and weekends as required.
• Proficiency with basic computer systems and CRM or dealership software is beneficial.
• Valid driver’s license with a clean driving record.