Produce Team Lead - Customer Experience & Coaching

Walmart Canada; Saint-Constant; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Saint-Constant is seeking a Fresh Team Associate to assist in leadership of Fresh areas, respond to problems, and develop associates through teaching and training. The role emphasizes delivering excellent customer service and supporting department operations.

You will coordinate daily tasks, maintain attractive displays, lead team huddles, and assist in staffing coverage while ensuring a safe, clean store environment. The position starts at CAD 21.85 per hour.

Qualifications

• Age – 16 or older.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Job description

Walmart Canada in Saint-Constant is seeking a Fresh Team Associate to assist in leadership of Fresh areas, respond to problems, and develop associates through teaching and training. The role emphasizes delivering excellent customer service and supporting department operations.

You will coordinate daily tasks, maintain attractive displays, lead team huddles, and assist in staffing coverage while ensuring a safe, clean store environment. The position starts at CAD 21.85 per hour.