(CAN) Produce Team Lead

Walmart Canada; Laval (administrative region); On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Laval, QC is seeking a Fresh Associate to help lead department processes, respond to problems, and develop associates through teaching and training. You will focus on delivering high level customer service while ensuring tasks are completed efficiently on the sales floor.

You will plan and execute department activities, assist with schedules and coverage, supervise merchandising, and support the Fresh Coach and Store Management Team.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service and assist customers with product/service recommendations.
• Coordinate tasks and support daily shop floor activities under supervision.
• Monitor department presentation and merchandising changes as needed.
• Lead daily team huddles, communicate updates, set goals and track productivity.
• Support scheduling, coverage assignments, and associate development.
• Contribute to a safe, clean work environment following company policies.
• Assist with recruitment and onboarding of new associates.

Skills

Customer service

Team coordination

Communication

Job description

Position Summary

Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5205 Blvd Robert Bourassa, Laval, QC H7E 0A3, Canada

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