(CAN) Produce Team Lead

Walmart Canada; Saint-Bruno; On-site; CAD 239,000 - 340,000; Full time

Job summary

Walmart Canada seeks a Fresh leadership assistant to help guide department processes and deliver high levels of customer service. You will respond to problems, coach associates, and coordinate tasks with the Fresh Coach and Store Management Team.

You will also support on the sales floor as needed and help ensure accurate schedules and coverage across shifts. The role focuses on developing associates through teaching, providing feedback, and maintaining a safe and presentable Fresh department

Qualifications

• Provide excellent customer service and assist customers in finding products.
• Coordinate daily tasks and delegate work as directed.
• Develop associates through teaching and training.

Responsibilities

• Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training.
• Provide direction and coordination of task completion as per priorities from the Fresh Coach and Store Management Team; delegate, assist and follow-up on daily Customer Availability tasks.
• Assess the overall presentation of Fresh Departments and make merchandising changes as required.
• Maintain strong communication with associates; lead the daily Team Huddle, share updates, set goals and track productivity.
• Review completed schedules with People Lead and assign associates to coverage tasks.
• Provide training opportunities by touring areas with the Coach and team, giving feedback where needed.
• Ensure a safe, clean environment by following company policy and completing safety checks.

Skills

Customer Service

Team Leadership

Communication

Training & Teaching

Problem Solving

Merchandising

Job description

Position Summary...Assists in the leadership of Fresh areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fresh Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1475 Boul St Bruno, Saint-Bruno, QC J3V 6J1, Canada

Important Note

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