Produce Department Manager - Franchise

No Frills; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading grocery store is seeking a Produce Department Manager to oversee operations and staff in Calgary. The role involves training employees, managing inventory, ensuring compliance with health standards, and providing excellent customer service. Ideal candidates will have experience in produce management and a strong focus on customer satisfaction.

Qualifications

• 2 years of Produce Management experience preferred.
• Solid knowledge of produce operations and products.
• Open availability to work days, nights, weekends, and holidays.

Responsibilities

• Train staff and communicate policies effectively.
• Handle customer complaints and ensure compliance with safety policies.
• Manage receiving, storing, and handling of products efficiently.

Skills

Communication

Customer Focus

Inventory Management

Merchandising

Team Management

Job description

Join to apply for the Produce Department Manager - Franchise role at No Frills

Responsibilities:

1. Properly train staff to understand policies and communicate effectively with customers.
2. Schedule department appropriately to meet business needs.
3. Handle customer complaints efficiently and properly.
4. Ensure compliance with all Health and Safety and Food Safety policies within the store.
5. Train and motivate staff; delegate and prioritize workload.
6. Merchandise advertising and promotional programs effectively.
7. Recommend achievable sales goals.
8. Maintain up-to-date knowledge of market trends and competitor activities.
9. Manage receiving, storing, and handling of products for efficiency.
10. Ensure proper product rotation and signage for displays.
11. Maintain pricing integrity.
12. Take accountability for store operations in the absence of the Franchisee.
13. Perform other duties to ensure courteous service, competitive pricing, and hygiene standards.

Qualifications/Experience:

1. 2 years of Produce Management experience preferred.
2. Understanding of critical success factors for a discount food store focusing on low price image.
3. Knowledge of merchandising, inventory management, invoice checking, and cleanliness standards.
4. Excellent communication and customer focus skills.
5. Ability to manage people and work independently.
6. Solid knowledge of produce operations and products.
7. Open availability to work days, nights, weekends, and holidays.