Process Documentation & Improvement Lead

City of Saskatoon; Saskatoon; On-site; CAD 77,000 - 90,000; Full time

Job summary

The City of Saskatoon is seeking a qualified professional to manage, organize, and ensure the accuracy of Corporate Revenue process documents. You will collaborate with stakeholders to drive process improvements and ensure documentation aligns with city standards and policies.

You will analyze cross-functional revenue processes, supervise staff, and coordinate reviews of documentation. The role requires strong writing, analytical, and organizational skills, with a focus on accuracy and

Qualifications

• Degree in commerce, business, public administration, public policy or related discipline.
• 4-6 years’ experience in business support, business analysis, and/or organizational change management.

Responsibilities

• Facilitates process documentation and mapping to ensure all departmental policies and procedures are consistent, adhere to corporate standards and are accurately documented and available.
• Analyzes cross-functional Corporate Revenue business processes to identify opportunities for operational optimization and efficiency and provides recommendations for process improvement.
• Supervises assigned staff. Assists with hiring, training, performance management and disciplinary processes, as required.

Skills

Workflow analysis

Communication

Critical thinking

Office software

Relationship building

Education

Degree in commerce or related discipline

Tools

Microsoft Office Suite

Job description

The City of Saskatoon is seeking a qualified professional to manage, organize, and ensure the accuracy of Corporate Revenue process documents. You will collaborate with stakeholders to drive process improvements and ensure documentation aligns with city standards and policies.

You will analyze cross-functional revenue processes, supervise staff, and coordinate reviews of documentation. The role requires strong writing, analytical, and organizational skills, with a focus on accuracy and