Pro Desk: Customer Service & Sales Expert

The Home Depot; Montebello; On-site; CAD 42,000 - 65,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales team member to help contractors, property owners, and commercial clients with orders, delivery solutions, and expert product recommendations. The role emphasizes building professional relationships, meeting monthly sales targets, and collaborating with teammates to keep the Pro Desk efficient and safe.

Bilingual abilities may be preferred depending on location.

Qualifications

• Experience delivering exceptional service to professional customers (contractors, property owners, commercial clients).
• Ability to drive sales through knowledge, loyalty programs and tailored recommendations.
• Comfort meeting monthly sales goals and following store procedures.

Responsibilities

• Assist at the Pro Desk and throughout the store to serve Pro customers.
• Support loading materials and managing deliveries.
• Provide product knowledge for specialized paint and related products.
• Monitor inventory and support sales initiatives while ensuring safety and cleanliness.

Skills

Customer service

Sales

Product knowledge

Team collaboration

Job description

The Home Depot is seeking a Pro Customer Service/Sales team member to help contractors, property owners, and commercial clients with orders, delivery solutions, and expert product recommendations. The role emphasizes building professional relationships, meeting monthly sales targets, and collaborating with teammates to keep the Pro Desk efficient and safe.

Bilingual abilities may be preferred depending on location.