Pro Desk Specialist: Fast, Friendly Home Improvement Help

The Home Depot Canada; Victoria; On-site; CAD 28,000 - 30,000; Full time

Job summary

The Home Depot Canada in Victoria, BC is seeking a Universal Pro Associate to deliver outstanding customer service at the Pro desk, assist with loading and order picking, and help drive Pro loyalty programs while maintaining a safe store environment.

You will greet customers, process transactions quickly and accurately, and ensure Pro customers are guided to the right solutions with knowledge of Pro programs and services.

Qualifications

• High School Diploma or equivalent is required.
• Strong customer service and communication skills.
• Ability to work safely in a retail store environment.

Responsibilities

• Greet, engage and thank every customer.
• Process sales transactions accurately at POS and phone orders.
• Promote Pro loyalty programs and register Pro Xtra.
• Maintain Pro desk area and signage.
• Ensure safety and compliance in the store.

Skills

Customer service

Cash handling

Loyalty programs

Safety awareness

Teamwork

Education

High School Diploma or equivalent

Tools

POS system

BOPIS/Will Call tools

Job description

The Home Depot Canada in Victoria, BC is seeking a Universal Pro Associate to deliver outstanding customer service at the Pro desk, assist with loading and order picking, and help drive Pro loyalty programs while maintaining a safe store environment.

You will greet customers, process transactions quickly and accurately, and ensure Pro customers are guided to the right solutions with knowledge of Pro programs and services.