Principal GL Services Consultant (Part Time)

Dayforce; Toronto; On-site; CAD 110,000 - 170,000; Full time

Job summary

Dayforce is seeking a Principal Services Consultant to lead the design and delivery of Dayforce HCM implementations, guiding project teams across the lifecycle from planning to post go-live support. You will work with the Project Manager to map requirements, design solutions, and set client expectations.

You will mentor junior consultants, spearhead SME programs in Payroll/Benefits/WFM, and contribute to internal initiatives while supporting sales with scoping and estimation.

Qualifications

• Bachelor’s degree or equivalent experience.
• 10+ years of experience in human capital management applications consulting.
• 5+ years in Consultant role with Dayforce HCM.
• Solid experience in business process mapping.

Responsibilities

• Provide Implementation Services to customers:
• Support the project team in the validation of customers’ business requirements and mapping to Dayforce functionality.
• Design and document innovative solutions to solve customers’ business needs.
• Guide the configuration of the Dayforce application to meet customers’ business requirements.
• Act as subject matter expert (SME) on strategic implementations.
• Lead internal project meetings and provide status on progress of activities and deliverables.
• Contribute to internal knowledge share; review questions and provide feedback on a continuous basis.
• Mentor consultants on best practice implementation of new product features and functionality, including new customer end-to-end implementations.
• Support the sales cycle through solution review and feedback and assistance with scoping and estimation.

Skills

HCM implementation

Project leadership

Requirements gathering

MS Office proficiency

Training and mentoring

Education

Bachelor’s degree or equivalent experience

Job description

About the opportunity

The Principal Services Consultant guides the overall design and delivery of the Dayforce HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Services Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include: facilitation of customer requirements gathering, design of the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks, and communicating issues to the Project Manager.

What you’ll get to do

Provide Implementation Services to customers:

• Support the project team in the validation of customers’ business requirements and mapping to Dayforce functionality.
• Design and document innovative solutions to solve customers’ business needs.
• Guide the configuration of the Dayforce application to meet customers’ business requirements.
• Act as subject matter expert (SME) on strategic implementations.
• Lead internal project meetings and provide status on progress of activities and deliverables.

Contribute to Internal Implementation Initiatives:

• Design and document solutions and contribute to a solutions repository.
• Document best practices and share with the Practice.
• Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM).
• Regularly participate in internal process improvement initiatives.

Focus on Continuing Education:

• Contribute to internal knowledge share; review questions and provide feedback on a continuous basis.
• Participate in Continuing Education sessions; lead Implementation best practice sessions.
• Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release.
• Mentor consultants on best practice implementation of new product features and functionality, including new customer end-to-end implementations.
• Support the sales cycle through solution review and feedback and assistance with scoping and estimation.
• Participate in prospect discussions regarding solution overview and implementation considerations.

Skills and experience we value

• Bachelor’s degree or equivalent experience.
• 10+ years of experience in human capital management applications consulting.
• 5+ years in Consultant role with Dayforce HCM.
• Solid experience in business process mapping.

Technical Skills Requirements:

• Proficient in Microsoft Office products.
• Internal expert with software in a SaaS/cloud computing environment, including experience with HRIS.
• Experience with one or more of the following applications in addition to Dayforce HCM: Salesforce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, iChris, or Preceda.
• Ability to effectively implement all Dayforce HCM modules.
• Expert knowledge of common human capital management (HCM) business practices.
• Deep understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices.
• Deep Dayforce product knowledge in at least two Dayforce HCM modules (Payroll, WSS, T&A, Leave, etc.), as demonstrated through multiple implementations.
• Excellent customer relationship and business acumen.
• Demonstrates full competence in business function.
• Ability to engage with multiple projects and customers at the same time and manage competing priorities.
• Excellent organization, communication, and collaboration skills.
• Ability to lead and facilitate customer and internal workshops and sessions.
• Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities.
• Acts as role model for Consulting@Dayforce guidelines.
• Ability to provide implementation scoping and solution guidance in the sales cycle.
• Excellent written and verbal communication skills.
• Excellent presentation skills; able to adjust content and presentation style to different audiences.
• Ability to establish credibility and rapport with internal and external stakeholders at all levels of the organization.
• Ability to work within project teams and collaborate cross-departmentally.
• Ability to communicate effectively with functional and technical resources and Product Management.
• Creates formal networks involving coordination across groups.
• Ability to influence customers to modify current business practices, as needed.

What would make you stand out

• Master’s degree or postgraduate coursework an asset.
• Experience in change management an asset.
• Solid understanding of relational databases and SQL an asset.