Prestige Beauty Store Lead & Coach

The Estée Lauder Companies; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

The Estée Lauder Companies in Calgary is seeking an Assistant Store Manager to support the Store Manager in leading and coaching a team of Sales Associates to meet sales, service and operational targets.

You will drive inspirational customer experiences, mentor peers, manage daily store operations and ensure a smooth guest journey through every interaction. This role offers growth opportunities within a prestige beauty brand.

Qualifications

• Proven retail experience in cosmetics or luxury brands.
• Ability to coach and mentor others to achieve sales and service targets.
• Experience with inventory management and cash reconciliation.
• Proficient in POS software and Microsoft Office.
• Ability to work days, nights, weekends and events in a fast-paced retail environment.

Responsibilities

• Support the Store Manager to lead, coach and develop the Sales Associates to achieve sales, customer service and operational targets.
• Provide inspirational, authentic and personalized customer service to guests.
• Oversee daily store operations including inventory and cash handling.

Skills

Retail experience

Coaching/mentoring

Customer service

Inventory management

Cash reconciliation

POS software

Microsoft Office

Team leadership

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies in Calgary is seeking an Assistant Store Manager to support the Store Manager in leading and coaching a team of Sales Associates to meet sales, service and operational targets.

You will drive inspirational customer experiences, mentor peers, manage daily store operations and ensure a smooth guest journey through every interaction. This role offers growth opportunities within a prestige beauty brand.