Premium Dental Receptionist & Scheduling Specialist

Transcend Specialized Dentistry; Vancouver; On-site; CAD 47,000 - 61,000; Full time

Benefits offered by this job

Performance-based bonus

Health and wellness spending

Retirement contributions

Paid birthday day off

In-house dental care

Job summary

Transcend Specialized Dentistry in Downtown Vancouver is seeking a Dental Receptionist to elevate our premium patient experience. You will lead patient communication, scheduling, and referrals to grow new patient bookings while maintaining our exclusive standards.

The role requires at least 2 years in care/hospitality settings, exceptional English, CRM experience, and mastery of scheduling. This full-time on-site position offers growth, performance-based rewards, and competitive compensation.

Qualifications

• 2+ years in a dental practice or luxury hospitality/sales environment.
• Proven success in patient scheduling and lead conversions.
• Excellent interpersonal, written, and verbal communication.
• Experience with CRM or practice management software.
• Proficiency in English.

Responsibilities

• Welcome new patients and guide scheduling via phone and email.
• Build rapport and trust through professional communication.
• Improve new patient booking rates and lead conversions.
• Manage referrals from other dental offices.
• Coordinate and optimize the practice schedule across specialists.
• Maintain accurate records of patient interactions and schedule changes.

Skills

Patient communication

Scheduling coordination

English proficiency

Interpersonal skills

Organization

Team collaboration

Problem solving

Tools

CRM software

Google Workspace

Asana

Dental software (Curve/Weave/Clover)

Job description

Transcend Specialized Dentistry in Downtown Vancouver is seeking a Dental Receptionist to elevate our premium patient experience. You will lead patient communication, scheduling, and referrals to grow new patient bookings while maintaining our exclusive standards.

The role requires at least 2 years in care/hospitality settings, exceptional English, CRM experience, and mastery of scheduling. This full-time on-site position offers growth, performance-based rewards, and competitive compensation.