Premium Club Server | Elite Lounge Service & Events

Oak View Group; Hamilton; On-site; CAD 20,002 - 28,488; Part time

Benefits offered by this job

Pension matching

Job summary

A leading entertainment infrastructure firm in Hamilton, Ontario, is seeking a Premium Server to provide excellent guest service in the premium hospitality areas at TD Coliseum. The role requires a minimum of 2 years of serving experience, strong beverage knowledge, and the ability to maintain a polished, professional demeanor. Successful candidates will thrive in high-pressure environments and must have a valid Smart Serve certification. This is an opportunity to deliver outstanding service in a new entertainment venue opening soon.

Qualifications

• Minimum 2 years of serving experience in a restaurant, premium hospitality, or event venue setting.
• Strong classic cocktail, wine and beverage knowledge.
• Demonstrated experience in premium customer service and guest interaction.
• Excellent communication skills and attention to detail.
• Ability to work under pressure in a fast-paced, high-volume environment.
• Professional appearance and positive, team-first attitude.
• Must hold a valid Smart Serve Certification.
• Comfortable working on your feet for extended periods.
• Must be legally eligible to work in Canada.
• Available to work an event-driven schedule, including evenings, weekends, and holidays.

Responsibilities

• Deliver high-quality food and beverage service in lounges and premium dining restaurants.
• Ensure tables and service areas are clean, organized, and fully stocked before, during, and after events.
• Possess working knowledge of the venue, including policies, event layouts, and wayfinding to assist guests as needed.
• Maintain a full understanding of menu offering and bar offerings.
• Collaborate with BOH & FOH team to coordinate service.
• Support pre-event setup and post-event breakdown of premium areas.
• Communicate with kitchen and bar teams to ensure timely and accurate order delivery.
• Uphold all company standards for professionalism, cleanliness, and guest service.
• Adhere to Smart Serve and AGCO alcohol service standards, including ID verification and safe service practices.
• Perform additional tasks and duties as assigned by management.

Job description

A leading entertainment infrastructure firm in Hamilton, Ontario, is seeking a Premium Server to provide excellent guest service in the premium hospitality areas at TD Coliseum. The role requires a minimum of 2 years of serving experience, strong beverage knowledge, and the ability to maintain a polished, professional demeanor. Successful candidates will thrive in high-pressure environments and must have a valid Smart Serve certification. This is an opportunity to deliver outstanding service in a new entertainment venue opening soon.