Precious Metals Customer Experience Specialist

Canada Gold; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wage + bonuses

Paid training

Advancement opportunities

In-store training

Job summary

Canada Gold is seeking a Customer Experience Associate (Precious Metals Analyst) for our Edmonton West location. This full-time, face-to-face role guides customers through buying and selling gold, silver, and valuables, with full training provided.

You will deliver outstanding service, assess metals, educate customers, and maintain a tidy store while supporting daily operations and teamwork. Growth and advancement are emphasized.

Qualifications

• Minimum 1 year of customer service experience.
• Strong communication and interpersonal skills.
• Comfort with basic math and computer systems.

Responsibilities

• Deliver outstanding in-person and phone-based customer service.
• Evaluate jewelry and precious metals using our tools and training.
• Educate customers and provide transparent, accurate information.
• Maintain a clean, professional, and organized store environment.
• Support day-to-day operations and contribute to team success.

Skills

Customer service

Communication skills

Attention to detail

Math basics

Computer literacy

Tools

POS systems

Job description

Canada Gold is seeking a Customer Experience Associate (Precious Metals Analyst) for our Edmonton West location. This full-time, face-to-face role guides customers through buying and selling gold, silver, and valuables, with full training provided.

You will deliver outstanding service, assess metals, educate customers, and maintain a tidy store while supporting daily operations and teamwork. Growth and advancement are emphasized.